Roberto,
Thanks for that idea and will save it.
Jorge
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf
Of Lenny McHugh
Sent: Friday, June 26, 2015 10:03 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] messed up a computer with malware
will give that a try this evening when she gets home. I do not think it will
work but worth the try. Last night I had her try to search for IE and run it
but it could not find her wifi.
-----Original Message-----
From: Humberto Rodriguez
Sent: Friday, June 26, 2015 9:46 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] messed up a computer with malware
Hello Lenny:
Have you tried going to c:\program files\Internet Explorer\iexplorer.exe to
start IE from there? If that works, just make a shortcut to it for the
desktop, or pin it to the Start Menu or Task Bar.
Humberto
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Lenny McHugh
Sent: Thursday, June 25, 2015 11:16 PM
To: JFW List
Subject: [JAWS-Users] messed up a computer with malware
I have never seen this before. My grandson’s girlfriends computer was
running extremely slow and I was asked to help. What a mistake. I first did
disk cleanup and internet options to delete history etc. This made no change
but removed over a gig of junk. I then had her download malware bytes and
run it.
It located 1,052 infections and removed them. It removed browser.exe and she
can now not get on the internet. She is using a wireless card. It looks like
her network is still there but the short cuts to internet explorer or her
email are gone.
---
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