I had this problem after updating my iPhone to iOS9. What version of iTunes are you running on your computer? If your issue is the same as mine, you may need to update iTunes. Even though my laptop said I was running the latest version of iTunes, that wasn't true. I had to go to the following link and download iTunes 12.3. Once I did that and installed iTunes, the problem went away.
https://support.apple.com/downloads/itunes I hope this helps. Kimber On 12/10/15, Helga Schreiber <helga.schreibe...@gmail.com> wrote: > Hi all! This is Helga! How are you all? I'm having an issue with iTunes on > my Windows computer running JAWS 14 on it. For some reason, whenever I put > my iPhone. 6S on my computer, in order to synch my music back on my iPhone > iTunes does not recognize my iPhone. It use to work before with my iPhone > 6, but now it does not with my new iPhone. I had this problem since the end > of October guys! Is there something I need to to do in ordr to fix this > issue? I'm just wondering since I really want my music back on my iPhone 6S > guys! I wil really appreciate it a lot if you can help me with this. I look > forward in hearing from you soon. Thanks and God bless!!! > > Helga Schreiber > > Member of National Federation of the Blind and Florida Association of Blind > Students. > Member of the International Networkers Team (INT). > Independent Entrepreneur of the Company 4Life Research. > Phone: (561) 706-5950 > Email: helga.schreibe...@gmail.com > Skype: helga.schreiber26 > 4Life Website: http://helgaschreiber.my4life.com/1/default.aspx > INT Website: http://int4life.com/ > > "For God so loved the world that he gave his one and only Son, that whoever > believes in him shall not perish but have eternal life." John 3:16 > Sent from my iPhone > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > -- Kimberly For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
