hello, are you going to the summary in the list? once you select that,or that it is checked, then you should be able to tab through i tunes to hear your phone info. make sure you have the box checked to sync when you connect your phone to i tunes so it will recognize it. are you still signed to i cloud? when i do all this on window’s 7 laptop running latest i tunes and jaws 16, i can tab and hear my phones info, the name, phone number, what ios version it’s using,etc. the info tab when checked instead of summary is where you sync music or apps,etc. when you phone is plugged to your computer and i tunes is open, do you hear a chime sound that apple has synced your phone? if not, then something is not checked. also, apple might ask you to sync your phone even after it chimes, here again tab through to you find an apple button and spacebar on it, it should tell you the phone is syncing. just wait till you hear the chime sound before you remove the phone, in fact it’s better for you to find the eject button or hit the context key and see if it’s there,sometimes it is, sometimes not. if all that fails, then you might need to restore your phone, i tunes will give you that option to restore your phone. if none of that works, call apple accessibility at, 877-204-3930 for help. you do not need to uninstall i tunes. On Dec 11, 2015, at 1:42 PM, Helga Schreiber <helga.schreibe...@gmail.com> wrote:
Hi Daniel! And all! yes I'm running iTunes 12,31, which is th e new one but my iPhone is not being recognize with ITunes Do you think I should uninstall iTunes and then install it again? I'm just wondering since my iTunes folder so not working so great! And it works great when I don't have my iPhone connected. If I have to uninstall it, I need steps in how to do that guys? I will really appreciate it a lot if you could help me with this. I look forward in hearing from you soon. Thanks and God bless! Helga Schreiber Member of National Federation of the Blind and Florida Association of Blind Students. Member of the International Networkers Team (INT). Independent Entrepreneur of the Company 4Life Research. Phone: (561) 706-5950 Email: helga.schreibe...@gmail.com Skype: helga.schreiber26 4Life Website: http://helgaschreiber.my4life.com/1/default.aspx INT Website: http://int4life.com/ "For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life." John 3:16 Sent from my iPhone > On Dec 11, 2015, at 8:32 AM, Daniel L. Gervais > <daniel.l.gerv...@inspection.gc.ca> wrote: > > Are you running the latest version of iTunes? Sometimes with newer versions > of iOS, Apple requires you to run the latest version of iTunes. > > > From: Helga Schreiber <helga.schreibe...@gmail.com> > To: JAWSUsers Mailing list <jaws-users-list@jaws-users.com> > Date: 2015/12/11 7:21 AM > Subject: [JAWS-Users] Problem with iTunes > > Hi all! This is Helga! How are you all? I'm having an issue with iTunes on > my Windows computer running JAWS 14 on it. For some reason, whenever I put my > iPhone. 6S on my computer, in order to synch my music back on my iPhone > iTunes does not recognize my iPhone. It use to work before with my iPhone 6, > but now it does not with my new iPhone. I had this problem since the end of > October guys! Is there something I need to to do in ordr to fix this issue? > I'm just wondering since I really want my music back on my iPhone 6S guys! I > wil really appreciate it a lot if you can help me with this. I look forward > in hearing from you soon. Thanks and God bless!!! > > Helga Schreiber > > Member of National Federation of the Blind and Florida Association of Blind > Students. > Member of the International Networkers Team (INT). > Independent Entrepreneur of the Company 4Life Research. > Phone: (561) 706-5950 > Email: helga.schreibe...@gmail.com > Skype: helga.schreiber26 > 4Life Website: http://helgaschreiber.my4life.com/1/default.aspx > INT Website: http://int4life.com/ > > "For God so loved the world that he gave his one and only Son, that whoever > believes in him shall not perish but have eternal life." John 3:16 > Sent from my iPhone > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
