I have the latest JAWS and have Windows 8.1.
This problem only started a couple of days ago and nothing had been installed or deleted from the computer. The hot key had been working just fine. I had been on a website and I was trying to purchase something and it wasn't working too well so I turned off JAWS with the insert+F4 and when I went to use Control+Alt+j it wouldn't work. I did wait for several seconds and nothing happened. I tried using the hot key again a few times and nothing. I went to see if the hot key was still there and it's there. I've turned off the computer and also restarted it but the hot key still doesn't work. If I try to delete the hot key and re-enter it, for some reason I'm taken off the JAWS screen and taken to the Desktop and I have to go back to JAWS in the taskbar and no matter if I try and re-enter the hot key again, it still takes me to the Desktop. Does anyone have any suggestions for me please? Thank you, Melissa For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/