Interestingly enough I am experiencing the same problem on my Windows 10 computer that I upgraded from Windows 7. I have another computer still using Windows 7 and the shortcut or hot key for Jaws still works. Below is a work around I got from another list.
1. Do a windows+M key to go to the desktop 2. Hit the home key to go to the first icon on your desktop. 3. Hit the letter J and you should be on Jaws 16 if you have it installed. If not then you should be on Jaws 17 if you do not have any other icon starting with j. If you have Jaws 16 and Jaws 17 loaded then hit the j twice to get to Jaws 17. 4. Hit enter key and Jaws will load. Greg Washington -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Melissa Hambleton Sent: Thursday, February 11, 2016 3:03 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Hot key to turn JAWS back on not working I have the latest JAWS and have Windows 8.1. This problem only started a couple of days ago and nothing had been installed or deleted from the computer. The hot key had been working just fine. I had been on a website and I was trying to purchase something and it wasn't working too well so I turned off JAWS with the insert+F4 and when I went to use Control+Alt+j it wouldn't work. I did wait for several seconds and nothing happened. I tried using the hot key again a few times and nothing. I went to see if the hot key was still there and it's there. I've turned off the computer and also restarted it but the hot key still doesn't work. If I try to delete the hot key and re-enter it, for some reason I'm taken off the JAWS screen and taken to the Desktop and I have to go back to JAWS in the taskbar and no matter if I try and re-enter the hot key again, it still takes me to the Desktop. Does anyone have any suggestions for me please? Thank you, Melissa For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/