As I recall, after I got 17, I needed to renew my SMA for 18 and 19. I
did it before the year ended, but after my old SMA was over, and still
paid only $120. All I can figure is that despite the final upgrade on
the SMA being delivered around the beginning of November, the SMA
doesn't actually expire until the end of the year.
I was unaware that the price went up after the end of the year, I
renewed my SMA in November just to have it done and out of my hair.
Cheers!
On 12/12/2016 9:33 PM, Dan Kerstetter wrote:
Tom,
Unfortunately, the SMA is only at a discounted price until December 31st.
Amazing how they plan that around the holiday shopping season. I actually
had to pay the full price because my upgrade ended with JAWS 17 in October.
HTH
Dan
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Monday, December 12, 2016 8:57 PM
To: 'Jaws users list' <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] SMA Renewal Question
Hello, everyone.
My intent with this e-mail is not to stir up controversy, but to try to get
the truth regarding upgrading a Jjaws SMA.
Here's my situation:
My current Jaws SMA ends with Jaws 18.
I recently received a mail notification from Freedom Scientific advising me
that I can renew my Jaws SMA for the next two Jaws upgrades for $120, as
long as I do so by December 31. In a followup conversation with the FS
Customer Service Department, I was told that if I wait to renew my SMA after
December 31, that cost will go up to $180.
I was always under the impression that the $120 SMA renewal cost figure
would be the same as long as you renewed your SMA prior to the next major
Jaws update.
Perhaps I am mistaken here, and wonder what others know about this issue.
I may not be able to renew my SMA prior to December 31, and just want to
know what to expect, or how to advocate for a fair price.
Thanks!
Dr. Tom Behler from Michigan
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