Thanks, Andy, and all for the clarification.

I guess I always must have renewed before the December 31st deadline.

Dr.  Tom Behler


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of andy t
Sent: Monday, December 12, 2016 9:18 PM
To: 'Jaws users list' <jaws-users-list@jaws-users.com>
Subject: Re: [JAWS-Users] SMA Renewal Question

Hello Tom this is true if you don't renew before December 31 the cost does
go up to $180 this has been true since Jaws 4.0  so I always renew before my
SMA runs out.
When they came out with the first beta of jaws 18 I renewed mine so now I am
good through version 20 so I advise you that if you can you need to do this
ASAP because on January 1 the cost goes up and they don't care about how
difficult it is to get money.

-----Original Message-----
From: Tom Behler
Sent: Monday, December 12, 2016 8:57 PM
To: 'Jaws users list'
Subject: [JAWS-Users] SMA Renewal Question

Hello, everyone.



My intent with this e-mail is not to stir up controversy, but to try to get
the truth regarding upgrading a Jjaws SMA.



Here's my situation:



My current Jaws SMA ends with Jaws 18.



I recently received a mail notification from Freedom Scientific advising me
that I can renew my Jaws SMA for the next two Jaws upgrades for $120, as
long as I do so by December 31.  In a followup conversation with the FS
Customer Service Department, I was told that if I wait to renew my SMA after
December 31, that cost will go up to $180.



I was always under the impression that the $120 SMA renewal cost figure
would be the same as long as you renewed your SMA prior to the next major
Jaws update.



Perhaps I am mistaken here, and wonder what others know about this issue.



I may not be able to renew my SMA prior to December 31, and just want to
know what to expect, or how to advocate for a fair price.



Thanks!



Dr.  Tom Behler from Michigan



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