After re-reading your post, I may think you might not require an extended 
conversation context if it's a simple action.

What happens if you try to access "createCustomer" object instead of "customer" 
object during the render phase (i.e. facelets .xhtml) ?

As well you said that the customer object is setup fine in HttpSession, but can 
you verify that it is also in the conversation context?  

You need to verify that the temporary conversation context created by Seam is 
not destroyed just before you access the customer object(which usually happens 
at the end of the render phase).  Enable seam debugging: org.jboss.seam=debug 
and report what you find.

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