I'm running jaws 15 and IE10. I was running the 64 bit version of IE with this happening frequently. I read a note that some sites don't work properly with the 64 bit version and switched back to the 32 bit version.
The crashes are still happening but appear to be less frequent. There may be a correlation between loading pages and alt-tabbing away from the site causing the problem. I notice this frequently but it may be that the problem has already happened before I try to tab away. Tony -----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Michael Mote via Jfw Sent: Monday, June 02, 2014 9:42 AM To: 'The Jaws for Windows support list.' Subject: JFW and IE errors. Hi folks! I'm working with a gentlemen who is having issues with IE crashing on him. He was using Internet Explorer Version 8.0, and we switched him to Version 9.0. Unfortunately this has not totally eliminated the crashing. I'll try to describe what is going on as best I can here. He tells me that he'll be doing his normal job duties, when a message comes up on the screen, telling him that Internet Explorer has stopped working, or has encountered an error. When he clicks close, he often times loses speech. Most of the time, he ends up having to reboot the system. I have advised him to reset the IE settings, and start from scratch. Besides this, I wondered if anyone had any suggestions as to what I could do to help him. He is using JAWS 14.0.9002. He's not able to update to version 15. Based on my experiences, this is more about IE than it is with JAWS, but it has an affect on how JAWS performs. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201406 02/921c029f/attachment.html> _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
