Hello Sandy and Michael,
I am running Jaws 15, Windows 7, 64 bit, I E 11, and am not experiencing
these issues.
Cheers Kevin.
-----Original Message-----
From: sandy stegmayer via Jfw
Sent: Monday, June 02, 2014 8:14 AM
To: The Jaws for Windows support list.
Subject: Re: JFW and IE errors.
Unfortunately I have no suggestions but I too have the problem and it is
driving me crazy. Also, when I try to use the JAWS search function on the
page, it sometimes shuts me down or I can sometimes get it to speak again by
refreshing with f5.
the jaws search does the same thing to me on fire fox
-----Original Message-----
From: Michael Mote via Jfw
Sent: Monday, June 02, 2014 10:41 AM
To: 'The Jaws for Windows support list.'
Subject: JFW and IE errors.
Hi folks! I'm working with a gentlemen who is having issues with IE
crashing on him. He was using Internet Explorer Version 8.0, and we
switched him to Version 9.0. Unfortunately this has not totally eliminated
the crashing. I'll try to describe what is going on as best I can here. He
tells me that he'll be doing his normal job duties, when a message comes up
on the screen, telling him that Internet Explorer has stopped working, or
has encountered an error. When he clicks close, he often times loses
speech. Most of the time, he ends up having to reboot the system. I have
advised him to reset the IE settings, and start from scratch. Besides this,
I wondered if anyone had any suggestions as to what I could do to help him.
He is using JAWS 14.0.9002. He's not able to update to version 15. Based
on my experiences, this is more about IE than it is with JAWS, but it has an
affect on how JAWS performs.
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