I have a similar problem but it happens because I very lightly bump the mouse pad. It drives me crazy and I haven't figured out how to turn the mouse pad off. I have learned how to properly hold my hands up so they don't touch the mouse pad.
On 7/10/14, Bob Moore via Jfw <[email protected]> wrote: > My wife and I have had that problem. The way that I have got around the > problem is that I have turn the mouse pad off. My wife is sited and she > has > the problem all the time. We are both using Acer laptop, 64 bits computers > and both are running Windows 7. > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Michael Mote > via Jfw > Sent: Thursday, July 10, 2014 6:32 PM > To: 'The Jaws for Windows support list.' > Subject: A mystery issue > > Hi folks! I have a client who is having an issue with his mouse skipping > around the screen. He is using JAWS and Magic on his computer. He tells me > that one day his machine will behave as normal. Then, the next day, he > will > encounter major skipping problems, where the cursor will scroll from the > top > to the bottom, and skip around the window he happens to be working in, > whether it be a PDF, an email or IE. This happens when he tries to use > JAWS > navigation keys or Magic commands. As you can imagine, this is very > frustrating for him. I am not sure that this can be blamed on JAWS. I > will > say that sometimes, the company that he works for likes to lay the blame on > his assistive technology. Be that as it may, I've never encountered > anything like this before, and I wondered if anyone out there has, using > JAWS, Magic or both. > > I know that his computer has a touchpad, and he is also using an external > mouse. He has tried both a wireless mouse, and a wired one. He tells me > that the touchpad is not disabled, even though he is using the external > mouse. This raises a red flag for me. I wonder if this could be the root > of the problem. He is using a magic keyboard, so his hands are not using > the laptop keyboard. This would rule out him accidentally bumping the > touchpad, causing the cursor to move without him meaning to make it move. > > > > I would be interested in anyone's feedback. Many thanks! > > > > > > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201407 > 10/59995950/attachment.html> > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > -- Marianne Denning, TVI, MA Teacher of students who are blind or visually impaired (513) 607-6053 _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
