This did not work for me either.  When using my JAWS cursor, I found the
disable option, but the button was unavailable, or grayed out.


-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Bill White via
Jfw
Sent: Sunday, July 13, 2014 11:04 PM
To: Tim Ford; The Jaws for Windows support list.
Subject: Re: A mystery issue

This doesn't work on my Dell laptop. I see the device settings, but there is
no enable/disable button.
Bill White [email protected]
----- Original Message -----
From: "Tim Ford via Jfw" <[email protected]>
To: "Marianne Denning" <[email protected]>; "The Jaws for Windows
support list." <[email protected]>
Sent: Sunday, July 13, 2014 6:43 PM
Subject: Re: A mystery issue


> Regardless of what model of laptop you have, turning the mouse pad on 
> or off is under the control panel, under "mouse".  When you are in the 
> mouse menus, you will see various tabs starting from the left, but the 
> one you want is probably at the far right, named "device settings".  
> Tab once and you are in the list of mouse-type devices that the 
> computer sees as available.  In my case, the mouse pad is the only 
> device.  Tab once again, and you are at the toggle button to "enable" 
> or "disable".  After you press on that, click "apply", then the okay 
> or close button.
>
> I highly recommend turning it off.  If a sighted person wants to use 
> your laptop, a USB mouse can be quickly plugged in, or you can enable 
> the mouse pad.  My IT shop at work told me that they are now making a 
> point to ask the user what they would prefer, and half or more folks 
> are now choosing to use a separate mouse rather than the mouse pad.
>
> Sincerely,
> Tim Ford
>
> -----Original Message-----
> From: Marianne Denning via Jfw
> Sent: Sunday, July 13, 2014 6:24 PM
> To: Bob Moore ; The Jaws for Windows support list.
> Subject: Re: A mystery issue
>
> I have a similar problem but it happens because I very lightly bump 
> the mouse pad.  It drives me crazy and I haven't figured out how to 
> turn the mouse pad off.  I have learned how to properly hold my hands 
> up so they don't touch the mouse pad.
>
> On 7/10/14, Bob Moore via Jfw <[email protected]> wrote:
>> My wife and I have had that problem.  The way that I have got around 
>> the problem is that I have turn the mouse pad off.  My wife is sited 
>> and she has the problem all the time.  We are both using Acer laptop, 
>> 64 bits computers and both are running Windows 7.
>>
>> -----Original Message-----
>> From: Jfw [mailto:[email protected]] On Behalf Of Michael 
>> Mote via Jfw
>> Sent: Thursday, July 10, 2014 6:32 PM
>> To: 'The Jaws for Windows support list.'
>> Subject: A mystery issue
>>
>> Hi folks!  I have a client who is having an issue with his mouse 
>> skipping around the screen.  He is using JAWS and Magic on his 
>> computer. He tells me that one day his machine will behave as normal.  
>> Then, the next day, he will encounter major skipping problems, where 
>> the cursor will scroll from the top to the bottom, and skip around 
>> the window he happens to be working in, whether it be a PDF, an email 
>> or IE.  This happens when he tries to use JAWS navigation keys or 
>> Magic commands.  As you can imagine, this is very frustrating for 
>> him.  I am not sure that this can be blamed on JAWS.  I will say that 
>> sometimes, the company that he works for likes to lay the blame on 
>> his assistive technology.  Be that as it may, I've never encountered 
>> anything like this before, and I wondered if anyone out there has, 
>> using JAWS, Magic or both.
>>
>> I know that his computer has a touchpad, and he is also using an 
>> external mouse.  He has tried both a wireless mouse, and a wired one.  
>> He tells me that the touchpad is not disabled, even though he is 
>> using the external mouse.  This raises a red flag for me.  I wonder 
>> if this could be the root of the problem.  He is using a magic 
>> keyboard, so his hands are not using the laptop keyboard.  This would 
>> rule out him accidentally bumping the touchpad, causing the cursor to 
>> move without him meaning to make it move.
>>
>>
>>
>> I would be interested in anyone's feedback.  Many thanks!
>>
>>
>>
>>
>>
>>
>>
>>
>>
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>
>
> --
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
>
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