I want to applaud Henter-Joyce for JFW 3.31, but I am frustrated.

I've been a user of Eudora for Email since 1996 and like the product very 
much, but I am finding that JFW 3.31 is reading Graphics in forwarded 
messages and this is very annoying. sometimes when the message has been 
forwarded several times, the Graphics are so bad you lose all concentration 
and cannot read the message. I never had this problem with any of the 
earlier versions of JAWS.

I was told to go to the website and fill out a form there, but I can't find 
it so I'm not sure what to do from here.

I tried correcting this problem using the Dictionary Manager with no 
results. So, I'm at a loss as to what to do next.

JAWS does this on my laptop as well as my desktop, and since both Video 
cards are different, I'm sure this is JAWS related.

I would appreciate any way to correct this problem or get it resolved.

I've also noticed when you give JAWS the insert down arrow command to read 
a message, it wil jump to bottom of window and you can do an up arrow to 
get focused again.

Would there be anyone who could shed some light on this problem?

Donna


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