I apologize that this has taken so long to go out. I wanted to let everyone know that the UI Engineering team has been fighting to get a new environment for jujucharms.com up and running. We have not been successful to date however.
Currently we're running off our old staging site which is not able to run our ingestion scripts that pull charm and bundle updates from launchpad. When run, they trigger an issue that causes mongodb to crash and go down. Mongodb is used to store the data for the charmstore on jujucharms.com. The team has worked hard this past week to fix those issues and we spent the last two days attempting to get those fixes into a new environment with the great help of webops. Unfortunately we've hit an additional bug that the team has to go back and look into. The issue is critical and the team is investigating immediately. Our hope is that it's small and we can attempt to get things going again tomorrow. However, at this point we do not have a firm date and time for when full service will be restored. I want to apologize that this email was not sent out immediately upon the service issues. This has been noted within the team and a new process put into place to make sure that any time we have an issue that effects users of our systems we're up front and clear on what's going on and when you can expect things to return to normal. If you have any questions please don't hesitate to ping me on irc (rick_h) or via email and I will do my best to help in any way I can. Thank you all for your patience and understanding. -- Rick Harding Juju UI Engineering https://launchpad.net/~rharding @mitechie -- Juju mailing list Juju@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/juju
