You guys might want to take a look at the following for Juniper's policies on these matters.
http://kb.juniper.net/InfoCenter/index?page=content&id=KB9839 https://www.juniper.net/customers/support/downloads/7100156-001-EN.pdf http://www.juniper.net/support/990222.pdf - Damien On Tue, May 5, 2015 at 1:29 PM, Colton Conor <colton.co...@gmail.com> wrote: > Correction, $500 per hour not $5000. So basically a one time fee of $2000. > > On Tue, May 5, 2015 at 12:28 PM, Colton Conor <colton.co...@gmail.com> > wrote: > > > Well, we have a smaller MX80 that doesn't have a support contract. Called > > JTAC with an issue, and they said the unit does not have a support > > contract. They said they have a one issue/call support fee of 4 hours at > > $5000 an hour which does not include software updates. So it does sound > > like they has some sort of oh you don't have a support contract one time > > help fee. > > > > What's the list price on a MX480-PREMIUM-AC Juniper Base system with > > redundant RE-2000, SCB, and power supplies? > > > > On Tue, May 5, 2015 at 12:00 PM, Raphael Mazelier <r...@futomaki.net> > > wrote: > > > >> > >> > >> Le 05/05/15 18:47, Colton Conor a écrit : > >> > >>> What are the limitations of buying a used Juniper MX router? I assume > >>> there > >>> will be no JTAC support, but what would it take to licenses a used > router > >>> to get JTAC support? > >>> > >> > >> I don't know if juniper allow this, but if yes I think the price will be > >> prohibitive :) > >> > >> Does JTAC offer a one time support call fee for > >>> unlicensed routers? > >>> > >>> > >> I don't think so. And why Juniper will make this ? Juniper (as well as > >> other network vendor) don't like grey market. > >> > >> > >>> The router in question would be a MX480. Used, we can get them for > under > >>> 20K with redundant everything and 4 10G ports. New from Juniper I don't > >>> even want to know what these would cost. > >>> > >> > >> Lets try it. Juniper can make aggressive price :) > >> > >> > >> -- > >> Raphael Mazelier > >> > >> _______________________________________________ > >> juniper-nsp mailing list juniper-nsp@puck.nether.net > >> https://puck.nether.net/mailman/listinfo/juniper-nsp > >> > > > > > _______________________________________________ > juniper-nsp mailing list juniper-nsp@puck.nether.net > https://puck.nether.net/mailman/listinfo/juniper-nsp > _______________________________________________ juniper-nsp mailing list juniper-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/juniper-nsp