On Wednesday 06 February 2013 22:41:25 Myriam Schweingruber wrote: > Hi all, > > On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus > > <frank7...@googlemail.com> wrote: > > Am 06.02.2013 18:57 schrieb "Kevin Krammer": > >> Hi folks, > >> > >> at FOSDEM I was approached by a person who asked me to relay his > >> dissatisfaction with the requirement of having a KDE Bugzilla account to > >> report crashes via the KDE crash handler dialog. > >> > >> The issue in his case was kind of made worse by having this obstacle > >> appear > >> too late, i.e. after he had followed the instructions to create a useful > >> backtrace and had downloaded several tens of megabytes of debug symbols. > >> > >> Being a FOSS developer himself he said that he understands the need for > >> having > >> a communication channel with the reported, but just having an email > >> address > >> for that would be sufficient (e.g. Debian's bug tracker works that way). > >> > >> So the question is whether alternative login options [1] are something we > >> could do or whether this is impossible in our setup or just something we > >> don't > >> want to do because of certain drawbacks. > >> > >> Cheers, > >> Kevin > >> > >> [1] assuming that a KDE bugzilla login is nowadays a KDE Identity login, > >> could > >> we have something like on the Wikis, e.g. OpenID, or something comment > >> sections of websites used, e.g. "login via Facebook"? > > > > considering that we get lots of duplicates for any reproducible bug, my > > impression is actually not that there are to many obstacles in the bug > > reporting process. Providing any kind of "contact me via email/Facebook" > > channel will only make it worse. I'm already spending a lot of time > > marking > > reports as duplicate/invalid or telling people that reporting bugs for KDE > > 4.8 or earlier is not quite as useful as they think. Please do not make it > > worse by lowering the bug reporting barriers. > > I fully agree with Frank here, we already get way enough useless > reports, please don't lower the barrier even more. IMHO it is already > very easy to report a bug in BKO, much easier actually than in other > bug trackers out there, and, unless you find a miracle solution to > increase the number of triagers at least 10x the current number, > lowering the barrier would also mean more bogus and spam. Please don't > make our work harder than it already is. +1 from me. I don't want reports from users not willing to create an account
-- Martin Gräßlin