Hi
Our library works with Koha 20.05.02 on Debian GNU/Linux 10.
The automatic renewal doesn't work as expected. These are the relevant
circulation rules:
* Loan period: 28
* Unit: Days
* Renewals allowed (count): 5
* Renewal period: 28
* No renewal before: (empty) - according to
https://bywatersolutions.com/education/setting-up-auto-renewals-with-new-features
it is said that a blank value will indicate that the auto-renewal will
occur on the day it is due.
* Automatic renewal: Yes
* No automatic renewal after: (empty)
* No automatic renewal after (hard limit): (empty)
In the staff client we can see the checkouts of the users - but for
every checkout it says "0 Can no longer be auto-renewed - number of
checkout days exceeded (5 of 5 renewals remaining)". In fact NONE of
these checkouts were EVER auto-renewed.
As we see in table "issues" the value in column "auto_renew" is "1". But
the value in column "auto_renew_error" changes from NULL to
"auto_too_soon" after the checkout day, then after some days to
"auto_too_late". No auto renewal is ever performed.
We have set system preference "RenewalLog" to "Log" but no renewal
actions are ever logged.
How can we get auto renewal get to work properly?
Best wishes: Michael
--
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