Hi Jonathan
> auto_too_late can only be set if no_auto_renewal_after or
> no_auto_renewal_after_hard_limit are set.
>
> Check and confirm their values in the DB directly (not from the UI).
Rule "no_auto_renewal_after" is set to value 3 in table "circulation_rules":
MariaDB [koha_hfs]> select * from circulation_rules;
+-----+------------+--------------+----------+----------------------------------+---------------+
| id | branchcode | categorycode | itemtype | rule_name
| rule_value |
+-----+------------+--------------+----------+----------------------------------+---------------+
...
| 147 | NULL | S | NULL | no_auto_renewal_after
| 3 |
| 148 | NULL | ST | NULL | no_auto_renewal_after
| 3 |
| 149 | NULL | T | NULL | no_auto_renewal_after
| 3 |
| 150 | HFS | S | NULL | no_auto_renewal_after
| 3 |
| 151 | HFS | ST | NULL | no_auto_renewal_after
| 3 |
| 152 | HFS | T | NULL | no_auto_renewal_after
| 3 |
| 154 | NULL | S | NULL |
auto_auto_renewal_after_hard_limit | |
| 155 | NULL | ST | NULL |
no_auto_renewal_after_hard_limit | |
| 156 | NULL | T | NULL |
no_auto_renewal_after_hard_limit | |
| 157 | HFS | S | NULL |
no_auto_renewal_after_hard_limit | |
| 158 | HFS | ST | NULL |
no_auto_renewal_after_hard_limit | |
| 159 | HFS | T | NULL |
no_auto_renewal_after_hard_limit | |
...
What I don't understand is that Koha first says "auto_too_soon" and then
"auto_too_late" - when does Koha think it is time to autorenew in this
case? It seems like it is always too soon or too late but never time to
autorenew.
Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E m...@adminkuhn.ch · W www.adminkuhn.ch
Le sam. 16 janv. 2021 à 13:28, Michael Kuhn <m...@adminkuhn.ch> a écrit :
Hi
Our library works with Koha 20.05.02 on Debian GNU/Linux 10.
The automatic renewal doesn't work as expected. These are the relevant
circulation rules:
* Loan period: 28
* Unit: Days
* Renewals allowed (count): 5
* Renewal period: 28
* No renewal before: (empty) - according to
https://bywatersolutions.com/education/setting-up-auto-renewals-with-new-features
it is said that a blank value will indicate that the auto-renewal will
occur on the day it is due.
* Automatic renewal: Yes
* No automatic renewal after: (empty)
* No automatic renewal after (hard limit): (empty)
In the staff client we can see the checkouts of the users - but for
every checkout it says "0 Can no longer be auto-renewed - number of
checkout days exceeded (5 of 5 renewals remaining)". In fact NONE of
these checkouts were EVER auto-renewed.
As we see in table "issues" the value in column "auto_renew" is "1". But
the value in column "auto_renew_error" changes from NULL to
"auto_too_soon" after the checkout day, then after some days to
"auto_too_late". No auto renewal is ever performed.
We have set system preference "RenewalLog" to "Log" but no renewal
actions are ever logged.
How can we get auto renewal get to work properly?
Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E m...@adminkuhn.ch · W www.adminkuhn.ch
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