Hi Michael, auto_too_late can only be set if no_auto_renewal_after or no_auto_renewal_after_hard_limit are set.
Check and confirm their values in the DB directly (not from the UI). Regards, Jonathan Le sam. 16 janv. 2021 à 13:28, Michael Kuhn <m...@adminkuhn.ch> a écrit : > > Hi > > Our library works with Koha 20.05.02 on Debian GNU/Linux 10. > > The automatic renewal doesn't work as expected. These are the relevant > circulation rules: > > * Loan period: 28 > * Unit: Days > * Renewals allowed (count): 5 > * Renewal period: 28 > * No renewal before: (empty) - according to > https://bywatersolutions.com/education/setting-up-auto-renewals-with-new-features > it is said that a blank value will indicate that the auto-renewal will > occur on the day it is due. > * Automatic renewal: Yes > * No automatic renewal after: (empty) > * No automatic renewal after (hard limit): (empty) > > In the staff client we can see the checkouts of the users - but for > every checkout it says "0 Can no longer be auto-renewed - number of > checkout days exceeded (5 of 5 renewals remaining)". In fact NONE of > these checkouts were EVER auto-renewed. > > As we see in table "issues" the value in column "auto_renew" is "1". But > the value in column "auto_renew_error" changes from NULL to > "auto_too_soon" after the checkout day, then after some days to > "auto_too_late". No auto renewal is ever performed. > > We have set system preference "RenewalLog" to "Log" but no renewal > actions are ever logged. > > How can we get auto renewal get to work properly? > > Best wishes: Michael > -- > Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis > Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz > T 0041 (0)61 261 55 61 · E m...@adminkuhn.ch · W www.adminkuhn.ch > _______________________________________________ > > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha