On Tuesday 23 October 2007 10:47:51 am Todd Walton wrote: > On 10/23/07, John Oliver <[EMAIL PROTECTED]> wrote: > > How someone types isn't material to how they do their job. You're free > > to hire who you want, but demanding that someone "touch type" is just a > > prejudice > > You need to add a qualifier there. How someone types isn't *always* > material to how they do their job. Sometimes it is. > > For example, I am not a developer. I am on help desk, answering > phones. My job is twofold: 1) talk people through fixing their > problem and 2) documenting it. I can't document a call if it takes me > long enough to describe what happened that another call comes in > before I'm done. There are varying levels of typing proficiency here, > and the quality of documentation among those who don't touch type is > significantly lower. In an attempt to speed up their process they > leave out details, they abbreviate in ways that don't turn out to be > so obvious in retrospect, and they just plain don't log some calls. > > When we're fixing the same problem two weeks later, that earlier call > is just wasted. > > -todd
I also wonder if one might not fall afoul of the Disability Act. If a prospective employee without the ability to type conventionally ( say capable of using a headmounted device or can only type with two finger since that's all they have...) C. -- [email protected] http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
