I had the same problem, but after about 2 weeks, I was finally able to get ahold of a nice lady from RR. Perserverence is the key, I guess.
I would assume they all have real jobs outside of selling a few sets of plans a year. That guy's gotta understand that and keep trying. Nick Brennan nickdbren...@comcast.net ----- Original Message ----- From: "Phil Matheson" <mathes...@dodo.com.au> To: "Mark Jones" <flyk...@wi.rr.com>; "KRnet" <kr...@mylist.net> Sent: Sunday, February 04, 2007 5:00 PM Subject: Re: KR> The Poor Man's Engine Pre-Heater > Sorry it's not Friday, But I have added a copy of an email below from a > builder in Australia, who is now not going to build a KR because he says > he > can not contact R & R or they will not return is calls or faxes. > Very disappointing!!!! > > > Phil Matheson > VH-PKR > Australia > KR Web Page > www.philskr2.50megs.com > http://www.vw-engines.com/ > > Hi Phil, > > Thanks for adding me to the local KR list you have here in Australia but I > won't be proceeding with building a KR plane. I sent Mrs Rand my money > about 5 weeks ago and I have tried nearly every day for one whole month to > get a few simple questions answered by her about buying kit components - > but > all to no avail I'm afraid. Her refusal to communicate in any way, shape > or > form, made me realise the futility I would face if I ever needed to > actually > try and order some components from RR, so I sent her a fax last week > asking > for my money to be refunded (though I haven't had a response to that > request > either). If I can't get a refund I will offer the plans up for sale as > soon > as the arrive. > > All the best to you and the other local builders. > > Regards > Chris O'D > > > _______________________________________ > Search the KRnet Archives at http://www.maddyhome.com/krsrch/index.jsp > to UNsubscribe from KRnet, send a message to krnet-le...@mylist.net > please see other KRnet info at http://www.krnet.org/info.html
