Charles Patterson wrote: > Hi Dan > > Do the phones actually ring before the voicemail answers? > Or is it that the caller hears a couple of rings before it is answered?
The DID xxx-xxx-2323 always goes to the AA. The DID assignment is to extension 165 which is VM. > If the main number is always answered by the auto attendant, then > (theoretically) there shouldn't be any rings. > In the DID settings I think you just have to point all the numbers to 165 > (prog code 137/138). As was mentioned, the vm could have had a delay set, > that normally is never used though. The caller here's two rings before the AA answers if they dial our main number. If the caller dials a DID that is assigned to a desk phone, the caller will hear between 4 and 5 rings before the VM system answers. I've received some instructions from people that may be the answer to my question, but have to wait until later in the day to test them. dano _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
