Hi Bob, Another option (to trying to copy the contents) is just to see how the company is suited for just replacing it. And how critical is their voicemail data... in other words is it a company that relies heavily on their messages, or would it be just an inconvenience if they lost it all one day.
I replaced a TVS200 for one insurance company with a new TVA, but I put the old TVS on a single port as a second voicemail system. They could still call it's extension to dig through old messages if they thought there was something they needed. They left it that way for a few years (basically they forgot about it), but it helped them make the transition. It probably would be a bit less expensive to just get a replacement drive and clone the data to it... but it's also more challenging work for you and they end up with the same old system, so when they start asking for better features they would still have to look at upgrading. One other thing to try, if it is the same mailbox having trouble, it could be bad sectors on the drive. You can delete the box to free up the sectors. Then create a new dummy one (presumably it might use the same sectors), then create a new box to replace the deleted one (now presumably on a new sectors). Panasonic recommended this to me a few times (many years ago). I don't know if the sectors really do work that way, but I did it anyway and the users seemed happier. The thing about the woman's voice was I heard that they found that a female voice can emulate the digit "1", which stops the recording. I think there were some tweaks to help that. Charles Charles Patterson [email protected] Patterson Communications, Inc. Tarrytown, NY On Mon, Dec 20, 2010 at 2:08 PM, Erling Lassesen <[email protected]> wrote: > If you suspect the hard drive is failing, best to copy the existing contents > and OS to a new hard drive before it fails. > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Bob Puff > Sent: Monday, December 20, 2010 10:59 AM > To: Panasonic KX-T telephone system discussion list > Subject: Re: KX-T: TVS-200 Dropping calls > > Here's what I got: > > $ ELOG > DEVICE ERROR TIME > ------ ----- ---- > 1. CPU APPLICATION ( 1) SEP- 9 12:10 PM > 2. CPU APPLICATION ( 1) JAN-25 3:05 PM > 3. CPU APPLICATION ( 2) AUG-28 10:04 AM > 4. DISK DATA R/W (FF:00000) JUL- 6 7:06 AM > 5. DISK DATA R/W (FF:00000) JUL- 6 7:53 AM > 6. DISK DATA R/W (FF:00000) JUL- 6 8:03 AM > 7. DISK DATA R/W (FF:00000) JUL- 6 8:07 AM > 8. DISK DATA R/W (FF:00000) JUL- 6 8:09 AM > 9. DISK DATA R/W (FF:00000) JUL- 6 8:20 AM > 10. DISK DATA R/W (FF:00000) JUL- 6 8:36 AM > 11. CPU APPLICATION ( 1) MAR- 2 3:00 PM > > No idea what years these might be... If the most recent is on top, I know > that > there have been issues since September 9th. > > Also, I just found out this is a TVS220, not a 200. > > Bob > > > > ---------- Original Message ----------- > From: "Michael Karaman - phoneman" <[email protected]> > To: "'Panasonic KX-T telephone system discussion list'" <[email protected]> > Sent: Mon, 20 Dec 2010 12:49:04 -0500 > Subject: Re: KX-T: TVS-200 Dropping calls > >> Upon the initial log in, got to >> >> UTILITIES >> >> Then type in >> >> ELOG >> >> Michael Karaman >> President >> Karaman Communications >> 4424 Bragg Blvd., Suite 101 >> Fayetteville, NC 28303 > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
