Try a "blind transfer" from the Vm unit. Instead of FX make it FXD in the transfer sequence.
Carmen A DeFelice Panasonic Business Phone Systems -----Original Message----- From: Chad W. Davis <[email protected]> To: kxt <[email protected]> Sent: Thu, Oct 20, 2011 3:00 pm Subject: KX-T: Caller ID I am able to get caller ID to work correctly with my KXTA824, but when I add my TVA50 VM with its custom service menu, the caller ID information is lost when the call is transferred to an extension. It simply shows "VPS Port 1". Is there a way to retain the caller ID information so users can see who's calling? Thanks, Chad Davis Backbone Security _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
