Ah, without auto attendant, me thinks you (they) are out of luck. The TA824 is severely limited for business applications like this.
You could play with TVA features depending on the customer's needs. As Brad mentioned- covering extension- 102's message could say "to reach my assistant press 0" and have cov ext be 103. You could set up a TVA extension group, with both 102 and 103 sharing one mailbox. The mw lamp will light on both. The 824 doesn't have groups, but I know you can set it up in a answering machine type mode where multiple extensions share one box. Also, message copy. You could have 102's messages copied or moved to 103, and/or have 103's messages copied to 102. Good luck! Charles Patterson [email protected] Patterson Communications, Inc. Tarrytown, NY 914-366-0291 ext.101 On Thu, Nov 10, 2011 at 12:40 PM, Brad Allen <[email protected]> wrote: > The system is designed ONLY to make one forward. Did you try using covering > extension at all. I do find the 824 restrictive in a lot of ways. Brad > KB2CHY > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Jim Schultz > Sent: Thursday, November 10, 2011 12:13 > To: Panasonic KX-T telephone system discussion list > Subject: Re: KX-T: TA 824 w/TVA50 > > Well, I thought my problem was solved.... > > I set up a test system here in the shop, works fine if the auto attendant > answers the call, but if a real person answers and does the transfer, it > only forwards once, then returns the caller to the person who answered the > call...that is it doesn't go to VM. > > Please....Any other thoughts or ideas would be a great help! > > Jim > > ----- Original Message ----- > From: "Charles Patterson" <[email protected]> > To: "Panasonic KX-T telephone system discussion list" <[email protected]> > Sent: Tuesday, November 08, 2011 6:01 PM > Subject: Re: KX-T: TA 824 w/TVA50 > > >> On the digitals (and I presume the 824 would work the same) when you >> forward, the follow-on-id (the thing that determines which mailbox >> gets the call) stays set for the original extension. >> So all you should have to do is forward 102 na to 103, and have 103 >> fwd b/na to voicemail. The caller should end up in mailbox 102. >> >> >> >> >> >> >> >> >> Charles Patterson >> [email protected] >> Patterson Communications, Inc. >> Tarrytown, NY >> 914-366-0291 ext.101 >> >> >> >> >> >> On Tue, Nov 8, 2011 at 3:26 PM, Wolfgang <[email protected]> wrote: >>> FWD to 103 on NA is OK >>> FWD on B/NA to VM 103 is OK >>> THEN >>> Set up a class of service for 103 to "Forward" new messages to 102 >>> automatically >>> This way 102 & 103 gets message >>> >>> >>> Wolfgang >>> NTC >>> >>> >>> -----Original Message----- >>> From: [email protected] [mailto:[email protected]] On Behalf >>> Of >>> Jim Schultz >>> Sent: Tuesday, November 08, 2011 15:11 >>> To: [email protected] >>> Subject: KX-T: TA 824 w/TVA50 >>> >>> Looking for an easy way to accomplish the following.... >>> >>> Stn 102, no answer fwd to stn 103, if no answer/busy fwd to VM. Ideally, >>> the >>> msg light would light on 102 or on both 102 and 103. Since the 824 can >>> only >>> FWD once, is this possible? >>> >>> As always, TIA for any help! >>> >>> Jim >>> _________________________________________________________________ >>> KX-T Mailing list --- http://kxthelp.com/ Subscription changes: >>> http://kxthelp.com/mailman/listinfo/kxt >>> >>> >>> _________________________________________________________________ >>> KX-T Mailing list --- http://kxthelp.com/ >>> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >>> >> >> _________________________________________________________________ >> KX-T Mailing list --- http://kxthelp.com/ >> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
