Steven H. McCown wrote: > As Computer Scientists/Engineers, we often 'solve problems' without directly > meeting or addressing 'user needs'. Many times, we would rather use a > scripting or command line language than a GUI with help buttons and > tutorials. We solve the problem, but neglect user preferences. We think > that users *should* use something like Linux, when they prefer not to switch > from something familiar like Windows. We see where they ought to be rather > than realizing that they simply don't want to change.
Preferences are fleeting. If you address users' needs with something a little different from their preferences, and it makes them happy, users often change their preferences. However, I agree with your example: users should not be forced to switch all of their software to a different OS just to run a little application. This is not just a preference; it's a ton of work to switch. Shane _______________________________________________ Ldsoss mailing list Ldsoss@lists.ldsoss.org http://lists.ldsoss.org/mailman/listinfo/ldsoss
