Well, this is reassuring. For the record, we had a hiccup here in the 
Roanoke VA area that (probably) hosed the cable modem. I had to 
power-cycle the modem (and rebooted the Dach firewall) before 
connectivity was restored. The "muliple modems off-line" problem might 
be due to flaky head-end equipment, but in the case of this particular 
hiccup the online light was steady before I cycled it. I will look for 
that symptom as well, tho.
Thx.

Bruce Slade wrote:

> I also have the charter service, though not using leaf on it.  I have a
> linksys plugged into the cable modem.  The linksys receives the address
> via dhcp, with the linksys serving addresses to my internal network. 
> I'm out of the Kennewick, WA branch.  While not daily by any means (but
> very frequently), I have noticed that the charter network seems to fade
> away totally out of the blue.  When this has happened, I usually try to
> ping a known fixed IP down the road a ways, just to see if the charter
> dns servers are hosed, or if it is a network connection issue.  The
> greatest majority of the time it has been a network connection issue
> within the charter entity.  And when it has gone on for more than a few
> minutes I have called it in.  When I have been able to contact one of
> the good techs, it turns out that they show multiple cable modems off
> line, which points them back to something internal on their end.  A long
> story for which I appologize, but thought I would offer it in view of
> the questions and issues Dr. Tibbs refers to.
> 
> From what I have been told by multiple charter techs, they only use dhcp
> for home clients.  From my experience the "flakiness" is a result of
> network connection issues within charter, and not DNS issues.  DNS is
> usually the first indication of network connectivity issues, but from
> this end hasn't been the root cause of the connection problems.  When
> Dr. Tibbs starts having the DNS issues, watch the lights on the modem,
> and you will notice that the modem is really acting spazzy and that the
> "online" light will not be on steady.
> 
> Just my 25 cents to hopefully cast a little more light on the subject. 
> Dachstein isn't the only "firewall" that has issues on charter.
> 
> "Dr. Richard W. Tibbs" wrote:
> 
>>The LAN hosts are configured manually with the DNS servers from Charter.
>>Rather not do it this way, but I couldn't seem to get dnscache to serve
>>up names.   Hope to resolve this with a newer Dachstein or other leaf.
>>
>>Over 3 million boxes unpacked.... only a few thousand more....
>>
>>Brad Fritz wrote:
>>
>>
>>>On Sun, 28 Jul 2002 09:39:48 EDT Dr. Richard W. Tibbs wrote:
>>>
>>>
>>>
>>>>The Dachstein
>>>>firewall has allowed access more-or-less continuously for several days
>>>>now, since the last reboot.  The "less" part has been that every so
>>>>often it appears that DNS service "goes away", that is hosts become
>>>>unreachable.  I can still ping the firewall's gateway addr
>>>>(192.168.1.254) during these periods.
>>>>The lease periods on the cable side of the firewall are 4-hour leases,
>>>>and the internal side of the firewall gives IP leases of 12 hours.
>>>>
>>>>
>>>  So possible explanations include
>>>
>>>
>>>>1) temporary lease "fumbling" every 4 hours.
>>>>2) flaky, overloaded DNS servers at Charter (what a surprise...)
>>>>
>>>>
>>>If you're running DNS cache on the router and the LAN hosts are
>>>using it, the answer to #2 is probably no.  dnscache should start
>>>with the root name servers and work their way down to resolve
>>>names.  Charter's DNS servers should be bypassed completely unless
>>>you're resolving a name for which those DNS servers are
>>>authoritative.  The exception is if you explicitely configure it
>>>to forward all queries or certain domains to Charter's DNS servers.
>>>(I've been jumping around in leaf-user postings, so forgive me if
>>>you indicated you are using such a setting in an earlier posting.)
>>>
>>>
>>>
>>>>Let me pursue a more recent Dachstein (or maybe Bering?) and see if the
>>>>problem persists.
>>>>
>>>>
>>>Good idea.
>>>
>>>--Brad
>>>
>>>
>>>
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