On Thu, 2004-02-19 at 08:46, K.-P. KirchdÃrfer wrote:
> AFAIK all other tracker pages are reserved for admins. The entry for users is 
> via support page and one of the admins will take care to move the request to 
> the correct tracker.
> I don't know why it is that way, but Mike I'm shure Mike will explain it.

K.-P.,
The SF tracker system has some limitations (see Alexandria RFEs). Also,
making sure trackers are placed in the proper category, and assigned to
appropriate project members is not easy when all the trackers are open.

See this draft triage system I'm working on for the phpwebsite-comm
project.

1.4_trackers_tasks.html
http://cvs.sourceforge.net/viewcvs.py/phpwebsite-comm/documents/docmanager/en/

Also, take a look at their SR queue. I'm managing that one right now.
It's helping me formulate a system for us. As always, suggestions and
comments are welcome.

https://sourceforge.net/tracker/?group_id=81360&atid=563509

-- 
Mike Noyes <mhnoyes at users.sourceforge.net>
http://sourceforge.net/users/mhnoyes/
SF.net Projects: ffl, leaf, phpwebsite, phpwebsite-comm, sitedocs



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