Hi Anne,
That's the standard message you get when you go through the process
to download from the web pages. it's sent by a computer, not a person.
The password is quite distinct from your Deluxe Customer Code.
It sounds like you need to download the full installation program -
not update from the web.
Then see if you can uninstall the current program and then reinstall
with the installation program you've downloaded.
Just a reminder that the Standard and Deluxe download are identical.
The difference is the Customer Code unlocks the Deluxe features.
Note also that there may have been some small problem with v107 as
v108 is currently online.
Cathy
At 05:02 PM 27/08/2006, you wrote:
Thanks Wesley - not sure what is up here as I just keep getting the same
message over and over with any attempted download.
Just received the following message from Legacy and considering I have been
unable to download find it interesting. "Hi Anne Wiltshire,Thank you for
downloading Legacy Family Tree. During the Legacy installation you will be
prompted to enter the following password ...."
I am a Legacy Deluxe owner
Anne
Legacy User Group guidelines can be found at:
http://www.LegacyFamilyTree.com/Etiquette.asp
To find past messages, please go to our searchable archives at:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
For online technical support, please visit
http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
