Gwen, The Legacy3.dbm file is a temporary work file. Do you have full administrative access in Windows XP or are you using a limited user account? When you're on a Windows computer, that file is written to the c:\Windows\Temp folder.
Which build of Legacy are you using (go to Help > General Information or, in Legacy v6 the Legacy Home tab)? Please give me the full version number and date. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. --------Original Message------------- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Noddie Sent: Wednesday, October 17, 2007 6:17 PM To: Legacy user group Subject: [LegacyUG] Error 3343 and then Error 5 Hi I have recently ugraded to WinXp pro (imac machine) and have migrated my data over to this computer from Win98. The error I have been getting is when I go to the 'pic centre'. I never used this in win98 as I had trouble then too. I was advised this would be resolved when I upgraded to WinXp.I zipped my data and media files (winzip) and unzipped these and placed them into the Legacy/Picture part of Legacy 6 (deluxe version). The error is : Error 3343: Legacy3.dbm 'unrecoginzable data format' not sure why is is saying Legacy3... When I try to exit out the program hangs I then get a Error 5 and have to close down the program. I have done a maintenance check and this has not corrected the problem. I cannot decide from the troubleshooting site what I should do. Does any kind person have any clues. I dearly would like to use this part of the program at last. Thanks for any help Regards Gwen Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
