Hi Sherry
Thankyou for your email and the prompt reply.
I am using Legacy deluxe 6 latest update, file maintenance done and
no problems.
Verson 6.0.0.155 dated 28 Jul 2007
I think I am the only Administrator for my computer as I am the only
one who uses it.
How would I check this for full administrative access?
Does this help you
Regards
Gwen
On 18/10/2007, at 2:58 PM, Sherry/Support wrote:
Gwen,
The Legacy3.dbm file is a temporary work file. Do you have full
administrative access in Windows XP or are you using a limited user
account?
When you're on a Windows computer, that file is written to the
c:\Windows\Temp folder.
Which build of Legacy are you using (go to Help > General
Information or, in
Legacy v6 the Legacy Home tab)? Please give me the full version
number and
date.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
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When replying to this message, please include all previous
correspondence.
Thanks.
--------Original Message-------------
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Noddie
Sent: Wednesday, October 17, 2007 6:17 PM
To: Legacy user group
Subject: [LegacyUG] Error 3343 and then Error 5
Hi
I have recently ugraded to WinXp pro (imac machine) and have
migrated my
data over to this computer from Win98.
The error I have been getting is when I go to the 'pic centre'. I
never
used this in win98 as I had trouble then too.
I was advised this would be resolved when I upgraded to WinXp.I
zipped my
data and media files (winzip) and unzipped these and placed them
into the
Legacy/Picture part of Legacy 6 (deluxe version).
The error is :
Error 3343: Legacy3.dbm 'unrecoginzable data format' not sure why
is is
saying Legacy3...
When I try to exit out the program hangs I then get a Error 5 and
have to
close down the program. I have
done a maintenance check and this has not corrected the problem. I
cannot
decide from the troubleshooting
site what I should do.
Does any kind person have any clues. I dearly would like to use
this part
of the program at last.
Thanks for any help
Regards
Gwen
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