Hi Ronald
Thanks for your email.
I have done what you said and to be honest it makes no sense to me.
I cannot find out if I have Visual Studio installed or not.
Do you know how to check, in easy layman terms.
I hae also read about deleting the .usr and .dbm files. I have the
latest build, Win xpro etc.
I am wondering if this problem arose when I exported my info from my
old computer, as I shifted the photos around
to better suit my new computer?
Any help would be wonderful.
I had one reply from Millennia but none since I wrote again.
Ta
Gwen
Land of the long white cloud - New Zealand
On 24/10/2007, at 9:45 PM, ronald ferguson wrote:
Gwen,
It may not answer your problem but have you looked at: http://
support.microsoft.com/kb/238401 ?
Googling "error 3343" (no quotes) also gives other information
relating to this error.
Ron Ferguson
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_____________________________________________________________________
From: [EMAIL PROTECTED]
Subject: [LegacyUG] Error 3343 and then Runtime Error 5
Date: Wed, 24 Oct 2007 14:39:12 +1300
To: LegacyUserGroup@legacyfamilytree.com
Hello'I am still getting these error and am at a loss as what to do
to fix it.
Any suggestions.
Ta
Please see notes below for configuration details
Gwen
Land of the long white cloud - New Zealand
On 22/10/2007, at 12:34 PM, Noddie wrote:
Hi again Sherry'
I was wondering if you are able to guide regarding this error below.
I believe I amtheadministrator for WinXp and as it is listed there
when
I go to Start etc.
This error is not covered on the website for archives or FAQ's.
Thanks heaps
Gwen
Gwen
Land of the long white cloud - New Zealand
On 18/10/2007, at 2:58 PM, Sherry/Support wrote:
Gwen,
The Legacy3.dbm file is a temporary work file. Do you have full
administrative access in Windows XP or are you using a limited
user account?
When you're on a Windows computer, that file is written to the
c:\Windows\Temp folder.
Which build of Legacy are you using (go to Help> General
Information or, in
Legacy v6 the Legacy Home tab)? Please give me the full version
number and
date.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous
correspondence.
Thanks.
--------Original Message-------------
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Noddie
Sent: Wednesday, October 17, 2007 6:17 PM
To: Legacy user group
Subject: [LegacyUG] Error 3343 and then Error 5
Hi
I have recently ugraded to WinXp pro (imac machine) and have
migrated my
data over to this computer from Win98.
The error I have been getting is when I go to the 'pic centre'. I
never
used this in win98 as I had trouble then too.
I was advised this would be resolved when I upgraded to WinXp.I
zipped my
data and media files (winzip) and unzipped these and placed them
into the
Legacy/Picture part of Legacy 6 (deluxe version).
The error is :
Error 3343: Legacy3.dbm 'unrecoginzable data format' not sure why
is is
saying Legacy3...
When I try to exit out the program hangs I then get a Error 5 and
have to
close down the program. I have
done a maintenance check and this has not corrected the problem.
I cannot
decide from the troubleshooting
site what I should do.
Does any kind person have any clues. I dearly would like to use
this part
of the program at last.
Thanks for any help
Regards
Gwen
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