Elizabeth, When you update, you're installing a *newer* build over the older one.
Problems can arise when you install an *older* one over a more recent one. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hope Bagot Bees Sent: Wednesday, February 20, 2008 3:24 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Can't create backups What happens if you accept 'Download and Install' from the Legacy Home page which is what I usually do? I don't uninstall Legacy first so can you confirm that the program will do so during the download? If it doesn't I don't see how you can use this link from the Legacy Home tab? I was about to install the latest version when I read this email and would appreciate the advice first. Elizabeth Sherry/Support wrote: > You should never just install an older version directly over a newer > version. You need to do a complete uninstall before installing an older > version. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [EMAIL PROTECTED] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
