I do indeed take them into account. I realize that while I may spend 12-18 hrs a day on my computer most businesses are restricted in their hours of operation. I'm not unreasonable.. am I?
----- Original Message ---- From: Sherry/Support <[EMAIL PROTECTED]> To: LegacyUserGroup@legacyfamilytree.com Sent: Monday, May 19, 2008 1:41:26 PM Subject: RE: [LegacyUG] Sales I hope you take weekends and holidays into account! Not all companies are large enough to employ a 24/7 staff! Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. --------Original Message------------- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wynthner Sent: Monday, May 19, 2008 10:42 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Sales You should do more than worry about your info being updated! I have a very firm rule about e-mail and phone contact with companies. I give them 2 days to return a phone call I give them 3 days to answer an e-mail If they fail at either of these then I just cut out ALL dealings with them and move on to someone who gives better service. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
