Pauline, Because of the long delays on LUG, I am replying direct and copying to LUG.
I guess the reason for the lack of response it that not many of us use the multimedia back-up, preferring to back-up the image files etc. as normal. If you follow the recommended procedure for installing Legacy 7 installing in C:\Legacy or, if you do not use this default, in the same location as you have Legacy 6 then you will not have a problem. In other words just as you would with an update. All your data files should be unaffected and there is no need to use restore. To be extra safe you could put your back-up on a flash drive (I always have my current one there anyhow) just in case - but you shouldn't need it Ron Ferguson _____________________________________________________________________ New Blog: Free Contacts Database for use with Open Office http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ > Date: Sun, 8 Jun 2008 16:43:11 -0700 > From: [EMAIL PROTECTED] > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] V7 Deluxe - Restore Multimedia Files - problem > > The message describing a problem with V7 Deluxe not restoring multimedia > backup was posted by KathyB over 48 hours ago, but I have not yet seen > anyone address the problem. > This is scary. Is this a known bug? Has anyone looked at her message > and investigated the problem? > I have had the capability to download v7 for five days, but I am waiting > to see a resolution to this problem. > > Pauline > > KathyB wrote: >> Have Version 7 and thought I'd try out the backup and restore function >> of the program since I have a new laptop that I want to put the >> program and files on. >> >> I was able to successfully back-up the family file and the multimedia >> files on my main computer, put them on a flash drive, then downloaded >> and installed Legacy V7 Deluxe. I then did the restore function - BUT >> it only restored the family file itself, and not the multimedia files. >> >> The "help" file says : >> 1. Choose Restore Family File... from the File menu. The Select a >> Family File or Multimedia Backup to Restore dialog appears. >>> From the Restore Location dialog box, specify the drive and directory >>> where >> you want the restored Family File or Multimedia files placed. >> >> So, I did that, but it only restored the family file. If I try it >> again, and this time select the multimedia file to restore, it tells >> me there is no family file in that file to restore. >> >> What am I doing wrong? >> >> Kathy >> _________________________________________________________________ http://clk.atdmt.com/UKM/go/msnnkmgl0010000009ukm/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
