John,
Thanks for the suggestions. However, I just came home and tried what I
planned to do. I tried to uninstall LG7 and got an error Unable to find
INSTALL.LOG. I reinstalled and it works fine except for VE, for which I
get the same error. I will give you some more background info:
1. I had LG 6 and LGChart7 pre-release on my machine
2. I installed LG7 and LGChart 7 on Sunday
3. Found VE does not work - error as reported
What I would like to do is to remove all traces of LG and reinstall
clean - I know that all dlls may not get cleaned out. Now I am stuck not
being able to uninstall! So help in this regard is appreciated.
As for my computer details, here it is:
XP Pro v 2002, SP2
Sony Vaio, Intel Pentium M, 1.6GHz, 0.99 GB RAM
Regards,
Amrit.
John Magyari wrote:
I assume on your original install you saw no error messages.
I wonder whether reinstall would make a difference.
1) You might want to check your system, for XP maybe other OSs
scan file system
To do this simply go to the *Run *box on the *Start Menu* and type in:
*sfc /scannow*
This command will immediately initiate the Windows File Protection
<http://www.updatexp.com/scannow-sfc.html#> service to scan all
protected files and verify their integrity, replacing any files with
which it finds a problem.
2) Would it be possible for you to list your System info.
on XP
Start->My Computer
Right Click and select properties
On My System(jdm) (With abbreviations)
MS XP
Pro
Ver 2002
SP2
SKIP REGISTER TO STUFF
Computer Intel
P4 2.53 GHz
2.56 GHZ 2 GB Ram
thanks,
jdm
Amrit Yegnanarayan wrote:
Ron,
I tired with IE7 as default too and the result was the same. I am
able to access VE at http://maps.live.com/ from FF3.* and IE7. Only
that I keep getting the same error irrespective of from where within
Legacy I access it. I have not tried reinstall, but am not
optimistic, as my father-in-law too has the same problem - same error
message.
Regards,
Amrit.
ronald ferguson wrote:
Amrit,
You only have to have IE7 installed not set as default - so since you have it you can now forget
about it. You say "purchased" so I assume you have the Delux. Do you have enough memory
to run it (I know it says "Path not Found")?
I don't think these possibilities will work but here goes: You do not say how you are
opening VE: have you tried both ways viz. using the Icon and View>Master
Sources>Locations making sure that the Show Map box is set in the case of the
latter - you may have to wait a while. You could try File Maintenance/Check Repair
but I'm even less optimistic!
If all else fails then reinstall may be the only option
Ron Ferguson
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_____________________________________________________________________
Date: Tue, 24 Jun 2008 06:48:02 -0400
From: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
To: LegacyUserGroup@LegacyFamilyTree.com
<mailto:LegacyUserGroup@LegacyFamilyTree.com>
Subject: [LegacyUG] LG7 and Virtual Earth
I purchased the upgrade to LG7 and upgraded. The VE does not work. I get
an error message:
Error creating Virtual Earth map
Error 53: File not found
Would you like to try again
Yes/No/Quit
I have IE7.* on my m/c, but it is not my default browser (FFX3.* is). I
switched to IE7 as default and still got the same error.Can anyone throw
light on what the problem may be? Legacy has been of very little help so
far.
Thanks,
Amrit.
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