When I purchased Legacy 7, they sent me an email that had my customer
number. Maybe if you search your past emails you may find yours.
Jeff
June McDonald wrote:
Oh how I wish I could play in my sandbox. I had to resintall my XP and
foolishly hadn't made a note of my new V7 number. I have the receipt
for it, but not the customer number. I have emailed them (Sales) FOUR
times over **two weeks** and have had no response whatsoever. Sherry
has responded to an email so they are getting thru.
Agn, now today I am sending another one and hoping somehow to get the
customer number. Surely the rush has settled down by now. I am only
putting this on here to vent my frustration and disappointment. This
is so unlike Legacy. My last email was to Sherry with a CC to Sales -
Sherry responded and they have not.
Just venting - I know no one on this list can really do anything but
somehow I hope the msge my get thru to Sales one way or the other.
June McDonald
Canberra
Donna Felina Roach wrote:
I just wanted to let everyone know that my problem has been solved. I
called customer support and found that I was given the wrong
customer number. Now I too can play in my sandbox.
Thank all of you. :)
Donna Roach
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http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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