That is why when I, (and others) when discussing a problem, try to steer the person into seeing my example, to be specific how I am wrong or not, which assists people not familar with writing repair requests to be more clear. I learned by doing it wrong enough times. Rich in LA CA
--- On Fri, 9/12/08, ronald ferguson <[EMAIL PROTECTED]> wrote: > From: ronald ferguson <[EMAIL PROTECTED]> > Subject: RE: [LegacyUG] Legacy freezing. > To: legacyusergroup@legacyfamilytree.com > Date: Friday, September 12, 2008, 1:05 AM > You make some important points there, Rich. > > I would suggest that making detailed notes of any problems > is not only helpful for oneself though, but is of great help > to the bug catchers and even LUG when trying to explain what > has happened. > > It is not really possible to suggest ways of overcoming > problems unless it can be replicated and ofter all, the > response of "well it doesn't happen to me" is > not very helpful, except when it provokes a response giving > more detail as to how to replicate it. > > Again, insufficient information can lead to two or multiple > problems being thought of as the same problem, when in fact > they are quite different, and have different causes. I know > that you are aware of this but. hopefully, others may note > that the more information provided about how the problem > arose and how it can be replicated can save an awful lot of > guessing, questions, erroneous answers and help to determine > the correct response far more accurately. > > > Ron Ferguson > > _____________________________________________________________________ > > *New* Insert Pictures Into your Web Pages - Blogs > http://www.fergys.co.uk > View the Grimshaw Family Tree at: > http://www.fergys.co.uk/Grimshaw/ > For The Fergusons of N.W. England See: > http://myweb.tiscali.co.uk/fergys/ > _____________________________________________________________________ > > > > > > Date: Thu, 11 Sep 2008 19:13:22 -0700 > > From: [EMAIL PROTECTED] > > Subject: Re: [LegacyUG] Legacy freezing. > > To: LegacyUserGroup@legacyfamilytree.com > > > > I am glad you came out of hiding. There seems to be a > lot of different problems happening in L7. When these things > keep happening, make a note for yourself, about location in > the program, (which screen, what field, etc.) and especially > if it happened in the same place the next time, or a new > place/field. Since I have not yet had any of these problems > happen to me, I must be staying away from the danger zones. > I have added only eight new sources using SourceWriter. > Because I have over 2000 created in L6, I will wait for the > converter to be working, or offer my stuff for B-testing > when needed. I never send to PDF/RTF/Webpages, since most of > my contacts use gedcoms for e-mailing. I do know that any > e-mail discussing problems in the DB, gets clumped with > others that seem to be the same thing. Next time your > computer locks up, record what screen you were editing, > saving or canceling. I know that you might only do that > after re-entering the program and going > > back to where you were, and attempt to re-do the task > it might have been caused by. For future sessions, I got > burned in my earlier years by power and connection problems, > so now never (?) keypunch more than adding 20 new people, or > about 40 new people to an old source, etc. > > Then I close out of the program, (which locks in the > current stuff), before the actual backup at the real end of > the day. I also do the same thing typing Word documents, and > excel charts. Whenever I don't thats when my best work > disappears. > > Rich in LA CA > > > > --- On Thu, 9/11/08, onthepathingrace-genealogy > wrote: > > > >> From: onthepathingrace-genealogy > >> Subject: Re: [LegacyUG] Legacy freezing. > >> To: LegacyUserGroup@legacyfamilytree.com > >> Date: Thursday, September 11, 2008, 5:01 PM > >> Hello. I'm a frequent lurker but Nancy's > post > >> brings me out of hiding. Legacy 7 has been > freezing with > >> Individual's screens going "blank" > just as > >> Nancy describes. I've been waiting for a post > like hers. > >> It didn't seem possible that the data > blindness problem > >> was mine alone. Screens going blank with data > disappearing > >> does seems random but possibly does correlate with > >> individuals with source document images attached > to events. > >> So far, closing and reopening Legacy means all my > data up to > >> my last "save" will reappear again . > >> > >> Worse yet - Version 7 quits/closes on me at random > causing > >> me to lose data! Sometimes I get a error message > before > >> self-closing but usually not. This has cost me > hours of data > >> input and much heartbreak. I wish Legacy had a > background > >> auto-save feature built in!! This problem has been > more > >> frequent than the data blindness problem for me. > Both seem > >> to increase in frequency as I add individuals to > my > >> database. > >> > >> Despite Legacy 7's problems, it is still my > genealogy > >> program of choice having tried most. It is feature > rich and > >> more than needed at my level of genealogy > experience. > >> I've loads of experience with software and > >> computer's but little with genealogy. Because > I'm a > >> software junkie I invested a few years trying > Family Tree, > >> Legends Family Tree, PAF, RootsMagic, The Master > Genealogist > >> and a couple others. PAF and Family Tree are > limiting and > >> quick to outgrow, Legends wasn't bad but soon > became > >> unsupported then ultimately defunct. The Master > >> Genealogist is inclusive but not intuitive. I want > to invest > >> time learning about genealogy and my family not > how to use a > >> program. I used RootsMagic for a year and like it > very > >> much. While using RM, I read pre-release news of > Legacy 7 > >> so bought the upgradeable Version 6 package and > began using > >> it along side RootsMagic. Early on, Legacy won my > respect > >> but I was still waiting for Version 7. Version 6 > was very > >> good > >> but Version 7 is easilly the most intuitive, > inclusive, > >> feature filled and visually appealing program of > all those > >> tested. While most programs have some good aspects > - Legacy > >> simply offers more. I'm a long range planner > and > >> can't see ever outgrowing Legacy. > >> > >> I certainly digressed above and took to commenting > on the > >> Legacy Bug thread as well as concurring with > Nancy's > >> issue. Sorry about that. Just wanted to speak up > and say > >> she is not alone. > >> > >> > >> > >> Regards, Simona > >> If you can't be a Sterling example, perhaps > you've > >> been a Terrific warning! > >> > >> > >> > >> > >> ----- Original Message ---- > >> From: Nancy > >> To: LegacyUserGroup@legacyfamilytree.com > >> Sent: Wednesday, August 27, 2008 4:27:41 AM > >> Subject: Re: [LegacyUG] Legacy freezing > >> > >> I don't believe I did a Sentence Override but > I've > >> been playing with the > >> events and it seems to be happening on all my > Events that > >> have multimedia > >> attachments. All my residence and occupation > events have > >> pictures of the > >> census sheet attached. Events without attachments > work fine > >> when I attempt > >> to edit them. It must be related to the picture > attachment. > >> Nancy > >> > >> > >> ----- Original Message ----- > >> From: "Robert Carneal" > >> > >> To: > >> Sent: 26 August, 2008 10:55 PM > >> Subject: Re: [LegacyUG] Legacy freezing > >> > >> > >>> Hello Nancy- > >>> > >>> I tried to replicate your scenario. It is > working for > >> me so far, but all > >>> that means is we have something different. Did > you > >> edit the Sentence > >>> Override for your Resident Event? Perhaps if I > knew > >> how you phrased it, I > >>> could then replicate your problem. > >>> > >>> Or did you make a brand new resident event > definition, > >> and custom defined > >>> your sentences? Could we know how you defined > it? > >>> > >>> Thanks. > >>> > >>> Robert > >>> > >>> At 2008-08-26 09:35 PM, you wrote: > >>>>Hello all, > >>>>I've developed this recurring, annoying > >> problem. I added a residence event > >>>>and the assigned a source including adding > the text > >> details. I save and > >>>>close it. I discover I left something out > of the > >> text detail so I go to > >>>>"Detail Edit" and the window > opens except > >> its transparent. There's a frame > >>>>and several of the buttons are available > but the > >> guts of the window are > >>>>missing. I can close the window by hitting > the save > >> button but there is no > >>>>way to actually edit it. > >>>> > >>>>I've uninstalled and reinstalled Legacy > 7 > >> Deluxe (which is what I've been > >>>>using). I've also reset everything to > default. > >> I'm using Windows XP. > >>>>I've searched the archives but > haven't > >> located anything that mirrors my > >>>>problem. > >>>>Thanks, > >>>>Nancy > >>> > > _________________________________________________________________ > Make a mini you and download it into Windows Live Messenger > http://clk.atdmt.com/UKM/go/111354029/direct/01/ > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: > http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
