Ron, Yes I have always backed up to a flash drive. I will try backing up to the hard drive. I bought this Dell this past August and didn't use the Acer anymore until I started having this error 91. Then I would take the flash drive and restore on the Acer to see if it was a good back up. As far as I can tell it looks ok on the Acer. I believe that I tried to back up on the same flash drive from the Acer and did not get error 91. I am not sure about that. I am getting very confused about what I have tried.
As I understand the error 91 instructions it doesn't seem to mention Vista. I have not tried uninstalling and reinstalling or the export file per instruction #3. I found the Acer is a 32 bit machine. Some of the flash drives have just one file, some have about ten. All are Legacy backups that I have done yesterday and today. I will try the uninstall - reinstall or the export now. Thank you for your patience and suggestions, I am quite upset about this and it is good to know someone is trying to help me. I have used Legacy since v. 2. On a lighter note even before Sherry was working for Millennia. We had corresponded on the users group. I guess here is where I put Grin. I am actually wringing my hands over this as this is years of work that I am now too old to do over. Best regards, Ann ----- Original Message ----- From: "ronald ferguson" <ronfe...@msn.com> To: <legacyusergroup@legacyfamilytree.com> Sent: Saturday, January 10, 2009 12:09 PM Subject: RE: [LegacyUG] Error 91 Ann, Are you always backing up to a flash drive? What happens if you back up normally ie. to the hard drive on your PC? It is, btw, usually easier to concentrate on just one computer as having two can just make things even more confusing! Since you are on Vista it seems ulikely that the problem is due to the jet engine. Have you tried uninstalling and reinstalling Legacy? The fact that you have the problem on 2 PCs doesn't imspire confidence that this will work though. I'm afraid that I do not have a 64bit machine to test on. Just had a thought - how many files have you on the flash drive? Ron Ferguson _____________________________________________________________________ Now completely revised http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ---------------------------------------- > From: aparsons2...@msn.com > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Error 91 > Date: Sat, 10 Jan 2009 11:19:58 -0700 > > > I turned off the computer and turned it back on. I then did back up, got > error 91 which always puts me out of the program. I went back in did check > repair, again put me out of program, went back in, did back up, error 91, > again put me out of the program, went back in did check repair, did back > up, > error 91. I did this a total of 4 times. > I looked at the backup #1 is 7749 KB, #2 is 7737 KB, #3 is 7737, #4 is > 7787. > > > > ----- Original Message ----- > From: "Wynthner" > To: > Sent: Saturday, January 10, 2009 10:32 AM > Subject: RE: [LegacyUG] Error 91 > > >> >> It really ought to be a cardinal rule for all computer users that any PC >> should have a cold boot after any update. You'd be amazed at the little >> problems it prevents. >> >> --- On Sat, 1/10/09, ronald ferguson wrote: >> >>> From: ronald ferguson >>> Subject: RE: [LegacyUG] Error 91 >>> To: legacyusergroup@legacyfamilytree.com >>> Date: Saturday, January 10, 2009, 2:35 PM >>> Ann, >>> >>> Sometimes posts on LUG can be confusing. There is not a >>> problem with printing with version 7.0.0.86. However, with >>> some set-ups it would seem that after updating, Legacy does >>> not automatically recognise the printer. If so restart your >>> PC and reopen Legacy. >>> >>> >>> >>> Ron Ferguson >>> >>> _____________________________________________________________________ >>> >>> Now completely revised >>> http://www.fergys.co.uk >>> View the Grimshaw Family Tree at: >>> http://www.fergys.co.uk/Grimshaw/ >>> For The Fergusons of N.W. England See: >>> http://myweb.tiscali.co.uk/fergys/ >>> _____________________________________________________________________ >>> >>> >>> >>> >>> >>> >>> >>> >>> ---------------------------------------- >>>> From: aparsons2...@msn.com >>>> To: LegacyUserGroup@legacyfamilytree.com >>>> Subject: Re: [LegacyUG] Error 91 >>>> Date: Sat, 10 Jan 2009 07:08:29 -0700 >>>> >>>> Thanks Ron for trying to help me. The reason I did not >>> update to .86 is what >>>> I have read on LUG about printing problems. I will >>> update pronto!! >>>> >>>> >>>> >>>> ----- Original Message ----- >>>> From: "ronald ferguson" >>>> To: >>>> Sent: Saturday, January 10, 2009 6:15 AM >>>> Subject: RE: [LegacyUG] Error 91 >>>> >>>> >>>> >>>> Ann, >>>> >>>> Why do you say the #1 does not apply to you, when you >>> are not running the >>>> latest version? >>>> >>>> I suggest that you update to the current version, >>> which you obviously know >>>> about, and then come back to us if the problem >>> persists. >>>> >>>> >>>> >>>> Ron Ferguson >>>> >>>> >>> _____________________________________________________________________ >>>> >>>> Now completely revised >>>> http://www.fergys.co.uk >>>> View the Grimshaw Family Tree at: >>>> http://www.fergys.co.uk/Grimshaw/ >>>> For The Fergusons of N.W. England See: >>>> http://myweb.tiscali.co.uk/fergys/ >>>> >>> _____________________________________________________________________ >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> ---------------------------------------- >>>>> From: aparsons2...@msn.com >>>>> To: LegacyUserGroup@LegacyFamilyTree.com >>>>> Subject: [LegacyUG] Error 91 >>>>> Date: Sat, 10 Jan 2009 05:45:37 -0700 >>>>> >>>>> Does someone know what causes error 91. I get this >>> when I back up my >>>>> Legacy >>>>> files. There doesn't seem to be a pattern to >>> this. Sometimes I get it, yet >>>>> the back up flash drive shows a good back up. I >>> reopen Legacy and do >>>>> backup >>>>> and do not get an error message. It does not seem >>> to be the flash drives >>>>> as >>>>> I have used eight different ones of various >>> brands. I printed out the >>>>> instructions for error 91 from the Legacy >>> homepage. >>>>> >>>>> #1 doesn't seem to apply to me as I am already >>> using Legacy 7.0.0.81 I >>>>> have >>>>> not went to update number .86 >>>>> >>>>> #2 I have done run file maintenance - check/repair >>> each time I get error >>>>> 91 >>>>> message. When I click no nothing happens the >>> screen I am not sure how to >>>>> describe it kind of flashes is best I can think of >>> to describe it. I then >>>>> click on quit and the program closes. I then check >>> my backup device and it >>>>> shows a back up has been added to it. If I go back >>> into the program and do >>>>> back up usually I do not get an error message. The >>> backup device shows a >>>>> back up has been added to it. This is on a Dell >>> laptop 1525 64 bit Vista >>>>> Home Premium. I took the flash drive and put my >>> data on an Acer laptop >>>>> Aspire I do not know if 32 or 64 bit using Vista >>> Home Premium. I open >>>>> Legacy >>>>> and the data looks ok. Without changing any data I >>> do backup and usually >>>>> get >>>>> error 91, I do check repair & do not get the >>> error message. Other times on >>>>> both the Dell & Acer I can backup without >>> getting and error message. There >>>>> does not seem to be a pattern to this. >>>>> >>>>> I have not tried Step 3. >>>>> >>>>> I would appreciate suggestions and advice on what >>> is the cause of error 91 >>>>> and what I can do to fix this problem. Please >>> don't comment on how dumb I >>>>> am, I already have been told this. I have no one >>> else to ask for help >>>>> other >>>>> than you folks or I would do so. Thank you for >>> taking the time to read >>>>> this. >>>>> >>>>> Ann Parsons >>>>> Alamogordo, New Mexico, USA @legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
