Dennis and Ron,
I've looked in my C\Legacy 7 folder and do not find the Install.log file.
Unless it's hidden in another file it just isn't there. Also I did send a
problem report to the Legacy's support link and received back a ticket
number. That was Sunday as I recall. I had earlier sent a note to Sherry
and then thought that maybe I should just send it to the Legacy Support.
Serry responded and indicate that she had forwarded my question for help to
the ticketing system.
----- Original Message -----
From: "Dennis M. Kowallek" <kowal...@iglou.com>
To: <LegacyUserGroup@legacyfamilytree.com>
Sent: Wednesday, March 11, 2009 4:54 PM
Subject: Re: [LegacyUG] Run Time Error "5"
On Wed, 11 Mar 2009 19:41:27 -0700, "Phil Husband"
<phusba...@verizon.net> wrote:
A little clarification here.
In one of my recent E-mails I said something like Couldn't find Install.log
file. I should have made it clear that the error message said that after I
tried to uninstall.
So "Couldn't find Install.log file" was an error message.
I did look at the program and didn't see any Install.log file listed.
Unless it is listed in some other way, it just isn't there.
I find it in my C:\Legacy6 and C:\Legacy7 folders. If, after an
installation you don't find it there, I would test Millennia's new
ticketing system by sending an email to supp...@legacyfamilytree.com.
--
Dennis Kowallek (LTools)
http://zippersoftware.com/ltools/index.htm
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
