Ann,
Your Error 91 message is the same as my unresolved Error 91 message - Error
reading individual. At this time there is no fix for this. This is the error
that support is looking at.
My advice for now is to backup from any tab EXCEPT the Family view tab or to
backup when exiting the program. Either will avoid the Error 91 message. Not
the perfect solution but it works.
I would also suggest that, if you can, note the conditions when you get an
error message so you can report to support.
If you would like help with documenting the conditions you can email me
privately at ridge...@yahoo.com. We should be able to put together a brief
report for the support team.
Terri
----- Original Message ----
From: Ann Parsons <aparsons2...@msn.com>
To: LegacyUserGroup@legacyfamilytree.com
Sent: Friday, March 20, 2009 7:11:19 AM
Subject: Re: [LegacyUG] Error 91
Terry,
I followed your very understandable instructions. People like me need to be
told if one should click or double click for example. Here is what I found.
The G drive one is where I back up to a flash drive and take it to install
on a different computer.
Ann
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