Thank you Terri, you are much appreciated! I bet you helped many of the other recipients of Error 91. Ann
----- Original Message ----- From: "Terri Brown" <ridge...@yahoo.com> To: <LegacyUserGroup@legacyfamilytree.com> Sent: Friday, March 20, 2009 6:29 AM Subject: Re: [LegacyUG] Error 91 > > Ann, > > Your Error 91 message is the same as my unresolved Error 91 message - > Error reading individual. At this time there is no fix for this. This is > the error that support is looking at. > > My advice for now is to backup from any tab EXCEPT the Family view tab or > to backup when exiting the program. Either will avoid the Error 91 > message. Not the perfect solution but it works. > > I would also suggest that, if you can, note the conditions when you get an > error message so you can report to support. > > If you would like help with documenting the conditions you can email me > privately at ridge...@yahoo.com. We should be able to put together a brief > report for the support team. > > Terri > > > > ----- Original Message ---- > From: Ann Parsons <aparsons2...@msn.com> > To: LegacyUserGroup@legacyfamilytree.com > Sent: Friday, March 20, 2009 7:11:19 AM > Subject: Re: [LegacyUG] Error 91 > > Terry, > > I followed your very understandable instructions. People like me need to > be > told if one should click or double click for example. Here is what I > found. > The G drive one is where I back up to a flash drive and take it to install > on a different computer. > > Ann > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
