It should have, Mary.


Ron Ferguson

_____________________________________________________________________

Tutorials: Programme of adding videos commenced
http://www.fergys.co.uk/
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_____________________________________________________________________





----------------------------------------
> Date: Mon, 22 Jun 2009 11:27:36 -0700
> From: madb...@yahoo.com
> Subject: Re: [LegacyUG] V7 runtime permission errors in XP
> To: LegacyUserGroup@legacyfamilytree.com
>
>
> Hi Ron,
>
> At the link http://www.legacyfamilytree.com/helpJetServPk.asp , it says
>
> "For Computer That Are Running Microsoft Windows XP ..... Please update your 
> Windows XP with Service Pack 3."
>
> I DO have XP Service Pack 3. Doesn't this have the right Jet Engine in it?
>
> Cheers, Mary
>
>
> ----- Original Message ----
> From: ronald ferguson 
> To: legacyusergroup@legacyfamilytree.com
> Sent: Monday, June 22, 2009 11:05:12 AM
> Subject: RE: [LegacyUG] V7 runtime permission errors in XP
>
>
> Mary,
>
> The one thing which you have not mentioned is whether you have the latest Jet 
> Engine - have you updated this?
>
>
>
> Ron Ferguson
>
> _____________________________________________________________________
>
> Tutorials: Programme of adding videos commenced
> http://www.fergys.co.uk/
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _____________________________________________________________________
>
>
>
>
>
> ----------------------------------------
>> Date: Mon, 22 Jun 2009 09:53:01 -0700
>> From: madb...@yahoo.com
>> Subject: Re: [LegacyUG] V7 runtime permission errors in XP
>> To: LegacyUserGroup@legacyfamilytree.com
>>
>>
>> Thanks to everyone for your advice and suggestions. Rest assured that I have 
>> investigated, read, and tried the “Error by numbers� support information 
>> on the Legacy website. I am using XP Home Edition, Service Pack 3. I have it 
>> set for automatic updates and it seems to be current.
>>
>> I am still having some problems with Legacy V7 related to using an XP 
>> “limited� user account vs. an administrator account. I would appreciate 
>> your help figuring out how to fix this. Specifically, when I try to do a 
>> File Maintance> Check/Repair with the limited account. I get the following 
>> errors during the Check/Repair operation:
>>
>> “The Microsoft Jet database engine cannot open the file 
>> C:\Legacy\Legacy1..dbm. It is already opened exclusively by another user, or 
>> you need permission to view its data. Would you like to try again?�
>>
>> “Error closing files. Error 91: Object variable or With block variable not 
>> set.�
>>
>> “Error rebuilding indexes. Error 91: Object variable or With block 
>> variable not set.�
>>
>> Then, a couple more repeats of the above 91 errors, ending with …
>>
>> “Error in Check/Repair of Family File.�
>> “Error 3356: You attempted to open a database that is already opened 
>> exclusively by user ‘admin’ on machine ‘XXX’. Try again when the 
>> database is available.�
>>
>> Then, finally, “Runtime error 91�, followed by Legacy aborting.
>>
>> I can run this SAME operation from an administrator account and get NO 
>> errors whatsoever. Am I then correct in assuming that the problem is NOT my 
>> family file(s), but something with how the software is interacting with my 
>> system environment?
>>
>> Unfortunately, after running the Check/Repair from the administrator 
>> account, I’m not permitted to use the family file in the limited account. 
>> Rather it forces me to create a new file and the fun starts all over again.
>>
>> I have tried exporting to a new family file but it did not fix the errors.
>>
>> I have uninstalled Version 7 completely (deleted all files and folders) and 
>> reinstalled it, but the results are still the same. BTW, I’m using the 
>> most current build of V7, just downloaded it yesterday.
>>
>> Thanks in advance for any further suggestions you might have for me.
>>
>> Cheers, Mary
>>
>>
>>
>> ----- Original Message ----
>> From: Sherry/Support
>> To: LegacyUserGroup@legacyfamilytree.com
>> Sent: Monday, June 22, 2009 8:49:32 AM
>> Subject: RE: [LegacyUG] V7 runtime permission errors in XP
>>
>> Mary,
>>
>> Go to our website and click on the Help Center menu and select Technical 
>> Support where you'll find a solution under "Solutions by Error Number".
>>
>>
>> Thanks for using Legacy.
>>
>> Sherry
>> Customer Support
>> Millennia Corporation
>> supp...@legacyfamilytree.com
>> http://www.LegacyFamilyTree.com
>>
>> We are changing the world of genealogy!
>>
>> When replying to this message, please include all previous correspondence. 
>> Thanks.
>>
>>
>> --------Original Message-------------
>>
>> -----Original Message-----
>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf 
>> Of Mary Boyd
>> Sent: Sunday, June 21, 2009 7:43 PM
>> To: LegacyUserGroup@legacyfamilytree.com
>> Subject: Re: [LegacyUG] V7 runtime permission errors in XP
>>
>>
>> Thanks Ron. I will give V7 another try ... hopefully the error 70 and 75 
>> issues have been resolved.
>>
>> Cheers, Mary
>>
>>
>> ----- Original Message ----
>> From: ronald ferguson
>> To: legacyusergroup@legacyfamilytree.com
>> Sent: Sunday, June 21, 2009 4:52:39 PM
>> Subject: RE: [LegacyUG] V7 runtime permission errors in XP
>>
>>
>> Mary,
>>
>> I have never been asked for run time permissions/run as administrator on 
>> either my XP or Vista systems.
>>
>>
>> Ron Ferguson
>>
>>
>>
>>
>> ----------------------------------------
>>> Date: Sun, 21 Jun 2009 15:13:44 -0700
>>> From: madb...@yahoo.com
>>> Subject: [LegacyUG] V7 runtime permission errors in XP
>>> To: LegacyUserGroup@legacyfamilytree.com
>>>
>>>
>>> Hi All,
>>> Last year I did an experimental upgrade from Legacy V6 (std) to V7 (std) on 
>>> my pc which runs XP. The issue which stopped me from upgrading permanently 
>>> related to permission errors. Specifically, V7 required me to run from an 
>>> account with administrator permissions. I don�t want to run Legacy from 
>>> an administrator account, so I have continued to use V6.
>>>
>>> Fast forward 1 year. I thought I would check to see if anything has changed 
>>> in V7 regarding the administrator requirement?
>>>
>>> Thanks,
>>> Mary
> _________________________________________________________________
_________________________________________________________________
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