GC, Dennis has identified your problem:
If you have a picture (JPG, TIF, PNG, etc...) use the "picture" icon to attach. If you have a file (.DOC, .PDF, .TXT, etc...) use the "file" icon to attach If you have a sound (.WAV, .MDI, etc...) use the "sound" icon to attach If you have a video (.MPG, .M4V, .WMV, etc...) use the "video" icon to attach If you attach a "Video" as a "File"; it's given the wrong attributes to pass to the "File" program to open -- HENCE it will not open. It's like trying to open a CD of music with Microsoft Word; it won't work. Valerie -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Dennis M. Kowallek Sent: Wednesday, August 19, 2009 10:15 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Adding DOCUMENTS to an individuals record On Wed, 19 Aug 2009 10:58:52 -0400, gcrull <gcr...@juno.com> wrote: >For TEST purposes I attached a >file of each of the file types (e.g. PDF, DOC, JPG, multi-page TIF, TIF. Just for clarification... Did you attach them as Picture, Sound, Video, or Document (I think the latter was introduced in V7)? -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp