Ruth, Close out your Legacy and REINSTALL from the web:
Install from the web: http://www.LegacyDownload.com/Download/Legacy7/www1/Legacy7Setup.exe Valerie -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Ruth Nerud Sent: Wednesday, August 19, 2009 1:57 PM To: [email protected] Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie Ron, believe it or not, I have no bottom row of buttons on the Master Location List. I have a blank bar and a Help button which does not work. Valerie, I did as you suggested and nothing changed. Run Time Error 3019 also says I don't have a valid index. The other person that reported the same problem, Lhite31, did you find an answer to the problem? How can I delete the Location list? I highlighted one of the locations and tried to Delete it, but nothing happened, it did not delete. Where is this list and what is it called and I'll delete it and rebuild it somewhere along the way. Ruth ----- Original Message ----- From: "ronald ferguson" <[email protected]> To: <[email protected]> Sent: Wednesday, August 19, 2009 1:00 PM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, On the Master Location List the Sort Button is on the bottom row of buttons (just below the locations) next to the globe - also ensure that the check box next to it is checked. The buttons on the right only relate to selected individuals. I have just seen it suggested that File>File Maintenance>Check Repair may help your 3019 problem. Ron Ferguson _____________________________________________________________________ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ---------------------------------------- > From: [email protected] > To: [email protected] > Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing > Date: Wed, 19 Aug 2009 12:14:55 -0500 > > I'm using the most current version of Legacy Deluxe with Windows XP. On > the > Master Location List, the Select button is grayed out, Close button > freezes > the program, Add button open a window but when I Save, I get error msg > 3019 > and Legacy closes, the Edit button does not show the current Location so I > have nothing to Edit, Options button opens a window but I'm afraid to try > anything offered, Show List does nothing, Help does nothing either and I > do > not have a Sort button anyplace. I've rebooted twice. > > Ruth > ----- Original Message ----- > From: "ronald ferguson" > To: > Sent: Wednesday, August 19, 2009 10:20 AM > Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing > > > > Ruth, > > Yes, here it is: > Ruth, It's possible that your settings have changed. Try clicking the Sort > button and setting to the order you wish (I use right to left btw.) > > Error 3019 is an Access Error indicating and indexing problem, if sorting > does correct the problem please come back. > > Ron Ferguson > > _____________________________________________________________________ > > Tutorials: Programme of adding videos commenced > http://www.fergys.co.uk/ > View the Grimshaw Family Tree at: > http://www.fergys.co.uk/Grimshaw/ > For The Fergusons of N.W. England See: > http://myweb.tiscali.co.uk/fergys/ > _____________________________________________________________________ > > > > > >> >> >> Lloyd, >> >> I would first try File>File Maintenance>Master Lists Clean Up. See also >> my >> reply to Ruth. >> >> >> >> Ron Ferguson >> >> _____________________________________________________________________ >> >> Tutorials: Programme of adding videos commenced >> http://www.fergys.co.uk/ >> View the Grimshaw Family Tree at: >> http://www.fergys.co.uk/Grimshaw/ >> For The Fergusons of N.W. England See: >> http://myweb.tiscali.co.uk/fergys/ >> _____________________________________________________________________ >> >> >> >> >> >> ________________________________ >>> From: [email protected] >>> Date: Wed, 19 Aug 2009 05:54:16 -0400 >>> Subject: [LegacyUG] Legacy 7.0.0.103 crashing >>> To: [email protected] >>> >>> >>> >>> >>> >>> >>> >>> >>> Hello List, >>> >>> I have waited a couple of days to report this as I wanted to see if >>> anyone >>> else would report it. I installed ver. 7.0.0.103 and everything was >>> working fine >>> until i went to add a location to a death. I got an error message and >>> the >>> program closed down. I restarted legacy, tried to enter the location >>> again >>> and >>> the same thing happen. I then open the Location file and my locations >>> was >>> all >>> jumbled up, not in the normal A-B-C order. >>> >>> I could not find any way to change it so I deleted the data and restored >>> an >>> earlier file and had the same problem. I then uninstalled the program >>> and >>> reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in >>> Legacy. The >>> problem was still there. I uninstalled again and loaded 7.0.0.81. >>> Everything >>> worked fine then. Is this problem a bug or not? >>> >>> Also, where do I look for version 7.0.0.100? I seems to have lost it >>> from >>> my computer. >>> >>> Lloyd _________________________________________________________________ Windows Live Messenger: Celebrate 10 amazing years with free winks and emoticons. http://clk.atdmt.com/UKM/go/157562755/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
