Tom,

I am a bit late coming into this thread, so maybe you have tried this.

You have already confirmed that the new PC has Open Office and Adobe
installed, right? Could it be that the default programs has not been set for
the file types you are trying to open in Control Panel --> Default Programs
--> Set Associations. A quick way to test this is to navigate to one of the
files in Windows Explorer and double click on it.

Paul Gray






-----Original Message-----
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Tom Element
Sent: August-23-09 6:31 AM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's

Hi Kirstin

I have absolutely no problems with attaching or opening Pictures.  But I
still cannot open PDF, RTF or ODT Document files by clicking on their
respective icons after having added them by the "File" button in the Picture
Gallery.

I can open TXT files and DOC files.

Also, I've discovered I cannot create PDF file of Reports but I can create
TXT reports.

I sure hope someone gets an idea about this mystery.

Regards
Tom

Kirstin wrote:
> Tom, I agree that the thumbnail shows up in the Picture Gallery but 
> can't be opened.  I can open it fine by going back to the Picture 
> Gallery where I entered it in the first place.
>
> With regard to the second part, I clicked Delete & Open list for a 
> path where I know I have documents that I attached to people. I found 
> both myself (which also has pictures attached) & my husband (who has 
> no pictures attached). So I am not able to duplicate your second 
> problem. But I only just attached those 2 documents (and they were the 
> same document) to test your problem, so maybe someone who has more 
> documents attached could test your problem.
>
> Kirstin
>
> Tom Element wrote:
>> Hi Kirstin
>>
>> Not exactly.  The Picture Gallery shows Thumbnails of photos & 
>> symbols of Documents, as you'd know.  Pictures (JPG files) attach via 
>> the "Picture" button & open ok.  After adding PDF files or ODT Open 
>> Office files or RTF WordPad files to the Picture Gallery by using the 
>> "File" button they will not open when I double click on the 
>> Thumbnail. After adding TXT files or Open Office files with a DOC 
>> extension by clicking on the "File" button they open perfectly.
>>
>> A further bit of information I've found is that going Options -> 
>> Customise -> Locations -> View Current list of Multimedia Locations
>> -> then selecting any path -> Options -> Delete -> View List, I find
>> the names of people with _only_ PDF, RTF, or Open Office DOC files 
>> are not there on the Path list.
>>
>> (In addition the Path list names is not accurate at all, some people 
>> being on the wrong path or being on a path when they have no attached 
>> pictures or documents.)
>>
>> I hope that makes sense, Kirstin.
>>
>> Regards
>> Tom
>>
>> Kirstin wrote:
>>> My understanding is that you cannot open anything but pictures in 
>>> the picture center. Is that where you are trying to open the PDF & 
>>> doc files? That is what I understood you to say.
>>>
>>> Kirstin
>>>
>>> Tom Element wrote:
>>>> From Tom
>>>>
>>>> Yes, I use Open Office & Adobe 9 on both computers. (The desktop no 
>>>> longer works at all but the files all opened okay on it when it was
>>>> operating.)  Picture files open fine, PDF & open Office files wont 
>>>> open from Sound, Video, or File buttons.
>>>>
>>>> This was strange as I haven't been on this list for over a year & 
>>>> seem to have landed my question in the middle of a similar thread!
>>>>
>>>> Thanks
>>>> Tom
>>>>
>>>> gtemplem...@comcast.net wrote:
>>>>>
>>>>> Just to confirm, you do have Word and a PDF reader (Acrobat 
>>>>> Reader,  Foxit etc) installed on *both* computers?
>>>>>
>>>>>  
>>>>>
>>>>> Gary Templeman
>>>>>
>>>>>  
>>>>>
>>>>>
>>>>> ----- Original Message -----
>>>>> From: "Darlene Carerros" <dm.carer...@gmail.com>
>>>>> To: LegacyUserGroup@legacyfamilytree.com
>>>>> Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada 
>>>>> Pacific
>>>>> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after 
>>>>> changing PC's
>>>>>
>>>>> Tom,
>>>>>
>>>>> I have experienced the same problem on my XPS 1 PC using Vista, 
>>>>> and on a Dell Laptop 1525 also using Vista.  I checked with 
>>>>> support but they were unable to duplicate the problem on there 
>>>>> computers.  On the XPS 1 I can opened Word documents, but not 
>>>>> PDF's.  On the Dell Laptop I can open PDF's but not Word 
>>>>> Documents.  I get the same message: "Can't Find Player."  "There 
>>>>> is currently no default media player set up on your computer."  I 
>>>>> have been trying to figure this out for about six months with no 
>>>>> luck.  Go figure.
>>>>>
>>>>> Darlene
>>>>>
>>>>> On Tue, Aug 18, 2009 at 2:10 AM, Tom Element 
>>>>> <tomelem...@bigpond.com <mailto:tomelem...@bigpond.com>> wrote:
>>>>>
>>>>>     Hi
>>>>>
>>>>>     Due to my desktop failing (XP OP), but fortunately just after I
>>>>>     backed up & replicated all Legacy files to this Laptop (Vista 
>>>>> OP),
>>>>>     I am going through a process of getting lots of pictures
>>>>>     'connections' correctly organised.  All going well except for one
>>>>>     remaining problem.
>>>>>
>>>>>     When I attempt to open a .pdf file from the Picture Gallery 
>>>>> (which
>>>>>     was added in there using the 'File' button) an error message
>>>>>     displays: "Can't Find Player."  "There is currently no default
>>>>>     media player set up on your computer."
>>>>>
>>>>>     I tried to set a media player on Windows but to no avail.  I 
>>>>> don't
>>>>>     understand why a media player is required, if in fact this is the
>>>>>     case.  I did set Adobe Reader as the default to open .pdf files
>>>>>     but no joy.
>>>>>
>>>>>     Some guidance or explanations would be great to get, thanks.
>>>>>
>>>>>     Tom
>>>>>
>>>>>
>>>
>>
>>
>>
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>>
>
>
>
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