OK, that did it. I went to "Properties" of the Real Player backup, and did an "open with" change to Legacy, did a restore with that, and there were my missing people. Big relief.
Jane On , Sherry/Support <she...@legacyfamilytree.com> wrote: > A backup should have the file extension of .zip, which is a standard > compressed file format. I've never seen Real Player use this file > extension, but there are programs that use the same file extension but > with different results. > For example, a laptop I bought years ago had Word Perfect on it and > when I installed Legacy some of the Legacy program files had the Word > Perfect icon showing in Window Explorer, but they were still Legacy > files. > If you can open the file using File > Restore Family File, then you > know it's a backup with the Legacy Family File (has a .fdb file > extension) in it. > Sincerely, > Sherry > Technical Support > Legacy Family Tree > On Fri, Apr 27, 2012 at 6:23 AM, sarlesinsi...@gmail.com> wrote: > > After sending the message about the vanishing people, I had a though > that it > > must be related to a "back-up/restore" situation. Although I do not > remember > > doing a back up/restore. So when I did a search for "Main Project" on my > > computer, a back-up came up for the date that I did the work I spoke of. > > > > I must explain that a few weeks ago I installed "RealPlayer on my > computer > > to play some sort of program that needed it. Now my Legacy backup for > that > > date is in Real Player format. Don't have a clue about how that > happened. > > Real Player was installed long after I did the work and that back-up. > > > > I think I should uninstall Real Player from my computer, but am afraid > that > > if I do I will not be able to use the back up. Help here? > > > > Jane > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
