Pat, By Help search function I meant: When you select Help on the Menu Bar or press F1 the Help Index is displayed.
My comment was addressing the two different result lists that John Zimmerman presented >If I click on “Help/Show Help Index” then key in “Sources” I >am presented with a list of 32 sub-headings under the word >"Sources".With "Sources" highlighted in the resulting >Keyword List I am invited to click on a "Display" button at >the bottom right of the list, and if I click on that button >in hopes that the large screen area to the right of the >Keyword List will fill with information about Sources I am >sorely disappointed, for instead I am presented with yet >another list! The "Topics Found List" is only 23 items, but >surprisingly four of them duplicate entries on the Keyword >List of sub-headings (see the two lists below). The oddities >of capitalization in the lists are taken directly from the >Help System. There are two issues here, 1) the way instructions in Legacy "Help" are written and 2) the way the Help Index search functions. Both are valid issues. I was addressing issue number 2. Hope this clears up the confusion. Larry Lee On Sat, Sep 1, 2012 at 5:06 AM, Pat Hickin <pph...@gmail.com> wrote: > Hi, Larry, > > I'm not sure what you mean by " Help search function"? It seems to me > what we're complaining about is the way instructions in Legacy "Help" are > written, not about the Search function? > > Pat > > On Sat, Sep 1, 2012 at 4:33 AM, Larry <ldlee...@gmail.com> wrote: > >> John, >> >> Your point is well made. >> >> Having found similar issues with the Help search function in other >> software I am inclined to think this may be more of a problem with the >> Microsoft help function than with Legacy. Maybe someone with expertise in >> this area will respond. >> >> Larry Lee >> >> hwedhlor <hwedh...@cox.net> wrote: >> >> >My apologies to all. The two lists I attempted to include >> >with my previous e-mail did not display well, even though I >> >kept to plain text and spaces, rather than tabs to separate >> >them. Here are those two lists one above the other in hopes >> >that they will be easier to read. I have included the >> >content of my original post to make it easier for everyone >> >to associate the lists with the text of my e-mail. Sorry >> >about any inconvenience. >> > >> >John Zimmerman >> >Mesa, AZ >> > >> >============================ >> > >> >Pat and Marnie, >> > >> >I am in complete accord with you on Legacy Help screens, and >> >to a great extent on the Legacy 7 manual as well.Entries >> >tend to present the user with a multitude of exceptions >> >rather than on the most simple, straight forward procedures >> >that are liable to be sought after by first time Legacy >> >novices.The Legacy Help System Keyword Search presents >> >information in a convoluted, and non-intuitive fashion that >> >can be daunting to use by even a seasoned Legacy enthusiast. >> > >> > >> >Let's examine "Sources" as an example.This mailing list >> >probably discusses sources more than any other subject. >> >Partly because we all tend to enter sources differently from >> >person to person, so much verbiage is expended on this list >> >diagramming, justifying and rebutting one-another’s source >> >citing philosophies. However at least as much energy is >> >expended explaining things that new Legacy users should be >> >able to find using the Help System. Unfortunately they >> >cannot find those explanations because the Help System is >> >not very well organized. >> > >> >If I click on “Help/Show Help Index” then key in “Sources” I >> >am presented with a list of 32 sub-headings under the word >> >"Sources".With "Sources" highlighted in the resulting >> >Keyword List I am invited to click on a "Display" button at >> >the bottom right of the list, and if I click on that button >> >in hopes that the large screen area to the right of the >> >Keyword List will fill with information about Sources I am >> >sorely disappointed, for instead I am presented with yet >> >another list! The "Topics Found List" is only 23 items, but >> >surprisingly four of them duplicate entries on the Keyword >> >List of sub-headings (see the two lists below). The oddities >> >of capitalization in the lists are taken directly from the >> >Help System. >> >Keyword List >> > >> >Sources >> >Adding when exporting GEDCOMs >> >Advanced source citations >> >Assignment when importing >> >Author >> >Citation report >> >Citations >> >citations (advance) >> >citations to groups >> >Clipboard >> >Clipboard loading >> >Comments >> >Definition >> >Description >> >Detail >> >Detail Comments >> >Detail options >> >Details >> >Entry system >> >in Notes >> >Marriage information >> >Name >> >Name options >> >on Reports >> >Options >> >Options for books >> >Search for missing >> >SourceWriter >> >Tab on name list >> >Templates >> >Text >> >Type >> >which system to use >> > >> > >> >Topics Found List >> > >> >Adding Source Types >> >Advanced Source Citations >> >AutoSource - Export >> >Book Source Options >> >Citing the Sources of Your Information >> >Define or Edit a Master Source >> >Defining Master Sources >> >How to Document Your Information >> >Importing a GEDCOM File >> >Information Screen >> >Marriage Information >> >Master Source List >> >Master Source Type List >> >Missing Sources Search >> >Name List >> >Report Options >> >Source Citation Report >> >Source Clipboard >> >Source Detail >> >Source Detail Comments >> >Sources Tab >> >SourceWriter >> >Which Source System to Use >> > >> > >> > >> >To my way of thinking when a user highlights “Sources” in >> >the Keyword List, then clicks on “Display,” they should be >> >presented with some text in the right window that explains >> >the fundamentals of citing sources as well as explaining >> >that there are two systems in Legacy (Basic and >> >SourceWriter) for citing sources. If the user is a little >> >savvy about genealogy they will be able to figure out that >> >“Citing the Sources of Your Information” will probably >> >provide some basic information, and indeed it does, but I’d >> >like to know why “Citing the Sources of Your Information” is >> >not one of the items on the Keyword List and why clicking >> >"Display" while "Sources" is highlighted on the original >> >list the user does not trigger that same information about >> >citing sources instead of getting another list? >> > >> >If the organization of the Keyword List is not confusing >> >enough, throughout the Help system the text refers to icons >> >by their name. A new user is not going to be familiar with >> >what those icons look like. The Help system should show >> >pictures of those icons when they are referenced. >> > >> >To sum up, the Legacy Help system is full of information, >> >but it is presented in such a convoluted, non-intuitive >> >fashion as to put off the user, rather than lead them down >> >the path to knowledge. >> > >> > >> >John Zimmerman >> >Mesa, AZ >> > >> > >> > >> >Legacy User Group guidelines: >> >http://www.LegacyFamilyTree.com/Etiquette.asp >> >Archived messages after Nov. 21 2009: >> >http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> >Archived messages from old mail server - before Nov. 21 2009: >> >http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >> and on our blog (http://news.LegacyFamilyTree.com). >> >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> > >> > >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). 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