Ron, thank you, I hope I will be able to call Legacy tomorrow. On Tue, Oct 9, 2012 at 8:41 PM, Ron Ferguson <ronfergy....@tiscali.co.uk> wrote: > I am afraid that you do have serious problems. The error numbers/descriptions > are not Legacy error reports, but two are Access (database) problems and #48 > a VB one (VB is the programming language used). The CDs, which are well worth > buying, will not help you here. > > I would first ensure that you have a backup, > > your thumb drive will do fine, then go to your C:\Legacy folder and delete > all files with the ".usr " extension. Then uninstall and reinstall the full > program. If this doesn't do the job, and I am not very optimistic, then I > would contact Legacy. Since it seems that you can phone them, I would ask for > technical service, rather than sales :-) > > You know, our times are well out of sync. It's well past my bed time! > > Good luck > Ron Ferguson > http://www.fergys.co.uk/ > GOONS #5307 > > > "MJ SA" <michs...@gmail.com> wrote: > >>I did the cehck/repair it wouldn't let me go any further >> >>Error rebuilding Indexes. >>Error 91: Object variable or With block variable not set >>Would you like to TRY IT AGAIN? >> >>An Error was encountered while Checking/Repairing this Family File. >>*** You may want to answer NO and after this Check/Repair finishes try >>running Compact Family File. *** >>Below is the error encountered >>Error 48: Error in loading DLL >>Would you like to TRY IT AGAIN? >> >>Error closing files. >>Error 9: Subscript out of range >>Would you like to TRY IT AGAIN? >> >>Run Time error 3356 I attempted to open a database that was already >>opened, blah. blah, blah >> >>I am going to call Legacy tomorrow, I might just buy those training >>CD's after all. >> >>On Tue, Oct 9, 2012 at 4:54 AM, Jenny M Benson <ge...@cedarbank.me.uk> wrote: >>> On 09/10/2012 01:39, MJ SA wrote: >>>> Thank you Ron, I will wait for more directions. >>> >>> Have you followed the instructions given for dealing with Error #3800? >>> The first thing anyone from Support is likely to tell you is to do so, >>> so you might as well try that without waiting and then see if you still >>> have a problem. >>> -- >>> Jenny M Benson > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >
Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
