I agree with Ron that the training CD's will not give you any help with the problem you are experiencing. One thing you might consider in your decision to buy or not buy the CD's is that they are working on a Legacy version 8. No one knows when they expect to release this new version and certainly no one knows how beneficial the version 7.5 training CD's will be for version 8.
Bobby -----Original Message----- From: Ron Ferguson [mailto:ronfergy....@tiscali.co.uk] Sent: Tuesday, October 09, 2012 8:42 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] cleaning and finding my family tree I am afraid that you do have serious problems. The error numbers/descriptions are not Legacy error reports, but two are Access (database) problems and #48 a VB one (VB is the programming language used). The CDs, which are well worth buying, will not help you here. I would first ensure that you have a backup, your thumb drive will do fine, then go to your C:\Legacy folder and delete all files with the ".usr " extension. Then uninstall and reinstall the full program. If this doesn't do the job, and I am not very optimistic, then I would contact Legacy. Since it seems that you can phone them, I would ask for technical service, rather than sales :-) You know, our times are well out of sync. It's well past my bed time! Good luck Ron Ferguson http://www.fergys.co.uk/ GOONS #5307 "MJ SA" <michs...@gmail.com> wrote: >I did the cehck/repair it wouldn't let me go any further > >Error rebuilding Indexes. >Error 91: Object variable or With block variable not set Would you like >to TRY IT AGAIN? > >An Error was encountered while Checking/Repairing this Family File. >*** You may want to answer NO and after this Check/Repair finishes try >running Compact Family File. *** Below is the error encountered Error >48: Error in loading DLL Would you like to TRY IT AGAIN? > >Error closing files. >Error 9: Subscript out of range >Would you like to TRY IT AGAIN? > >Run Time error 3356 I attempted to open a database that was already >opened, blah. blah, blah > >I am going to call Legacy tomorrow, I might just buy those training >CD's after all. > >On Tue, Oct 9, 2012 at 4:54 AM, Jenny M Benson <ge...@cedarbank.me.uk> wrote: >> On 09/10/2012 01:39, MJ SA wrote: >>> Thank you Ron, I will wait for more directions. >> >> Have you followed the instructions given for dealing with Error #3800? >> The first thing anyone from Support is likely to tell you is to do >> so, so you might as well try that without waiting and then see if you >> still have a problem. >> -- >> Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
